What is the “Pay Now” payment service?

“Pay Now” allows you to make a one-time payment on your City of Everett Utility account. All payments made before 11:59 p.m. PST will be reflected on your utility billing account that day. Please allow up to 3 to 5 business days for your payment to be reflected on your bank account. Payments over $5,000 cannot be processed online.

Important: If your services are in the process of being shut off, you cannot use this service as a method of preventing it. Payment needs to be made in person or via telephone. Please pay at the Utility Billing office located at 3101 Cedar Street, Everett, WA 98201, or over the telephone at 425-257-8999, Monday through Friday, between the hours of 8 a.m. and 5 p.m.

Show All Answers

1. Do I have to sign up to have my payments paid automatically to use the online bill pay service?
2. What is the “Pay Now” payment service?
3. How do I make a utility bill payment using the “Pay Now” payment service?
4. Is there a service charge for using the Pay Now payment service?
5. How do I sign up for online bill pay (AutoPay)?
6. Is there a limit to the amount I can pay online?
7. Can I make a payment using my checking account?
8. Will you send me a confirmation of my payment?
9. Paperless Billing
10. Do you accept credit card or debit card payments?
11. How can I contact customer service if I have questions or problems with the one-time payment service?
12. What Internet browsers are supported by the payment portal?
13. If I’m getting an error when trying to use the payment portal, are there any steps I should try out first?
14. If I’m reporting a problem, what information that I should include?
15. What browsers are recommended and supported?
16. What should I do If I suspect I am having a browser compatibility issue?
17. I am trying to make a payment, but nothing seems to be happening after I click the blue “Pay Bills” button.