How do I pay a false alarm response fee?

If you use a false alarm monitoring company, false alarm response fees will typically be paid by the monitoring company, and the monitoring company may add the fee to your monthly bill.

If you do not use a false alarm monitoring company and received an invoice for a false alarm response fee, instructions for making payment are included with the invoice. You may pay the invoice online or by mail at: PO Box 35146; Seattle, WA 98124-5146. Fees paid online by credit card are subject to a $3.00 convenience charge for amounts of $100.00 or less, or a 3% convenience charge for all amounts over $100.00. 

Please contact Central Square Technologies at 866-683-0824 from 9:00 am to 5:00 pm, Monday through Friday, or by email for assistance with billing.

Paying an invoice online

Show All Answers

1. What is considered a false alarm?
2. Why is the City charging a fee for false alarms?
3. What is the fee for a false alarm?
4. Is my first false alarm occurrence free?
5. Is there a discounted fee for seniors or the disabled?
6. How is the false alarm fee invoiced?
7. Can an alarm company pass along the fee to the customer?
8. Why doesn’t the City charge the fee directly to the customer?
9. Is a false alarm fee charged if the police response is cancelled prior to police officers being sent to the call?
10. How do I dispute a false alarm fee?
11. How can I obtain more information regarding the false alarm incident?
12. Do Everett residences or businesses need an alarm permit or license for their alarm system?
13. Do alarm companies need an alarm license?
14. How do I pay a false alarm response fee?