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1. What is a claim for damages?

A claim is a request for payment for a loss, injury, or damages that you incurred in an incident/accident. 

2. How long do I have to file a claim?

You must file your claim within the Washington State statute of limitations. There are different statues of limitations for different types of claims. See RCW 4.16 for the various statutes of limitations. 

3. I filled out a report when I was involved in an accident; do I still need to file a claim?

Yes, in most circumstances where you seek money damages, you must file a claim if you believe the City of Everett is responsible for your loss, injury, or damages. 

4. How do I get a claim form to file against the City of Everett?

Claims for damages (tort claims) forms are online or pick up a copy at the City Clerk’s Office, 2930 Wetmore Ave, Suite 1A, during regular business hours. 

5. Should I include other documents with my tort claim form?

It will help your claim to include any supporting records, such as medical records or bills for personal injuries, receipts, estimates and invoices, along with any additional evidence, such as photos, diagrams, etc. Please note that all submitted documents, including the claim form itself, are subject to release under the Washington State Public Records Act (RCW 42.56).

6. Where do I file my claim?

Claims for damages against the City of Everett must be filed with the City Clerk's Office in person or by mail. An original pen and ink signature must be on the form. Faxed or emailed forms will not be accepted. 

7. What happens after I file a claim?

Your claim will be sent to the City's Risk Management Office the following business day after the date you filed the claim. In most cases, your claim will be assigned to a claims adjuster to begin an investigation. You will receive a claim acknowledgement by mail, email or telephone call. Possible resolutions are that the City:

1.) Pays a sum of money

2.) Transfers the claim to another party or entity

3.) Denies the claim where there is no evidence of City negligence 

8. How long will the investigation take?

The length of time will vary by claim. On average, claims can take two weeks to two months to resolve, but some claims may take longer. 

9. Who should I contact about the status of my claim?

Contact your claims adjuster. If you do not have your adjuster's contact information, call 425-257-8702 during normal business hours. 

10. What if my claim is denied, and I disagree with that outcome?

Contact the person listed on your claim denial and express your concerns. You may also contact the City Risk Manager at 425-257-8702. You also have the right to consult an attorney of your choosing and at your own expense.