Who do I contact if I have issues accessing my on-line account?
If you are having issues with your login or have forgotten your password, use the ‘forgot my password’ link that is directly below the username/password login box on the Applicant Login.

The system will generate an email with that information. Please be sure to check your spam/junk mail folders and also add info@governmentjobs.com to your ‘safe sender’ list. If you still do not receive the email notice, then contact NEOGOV Customer Support toll free at 1-855-524-5627 and follow the prompts for ‘applicant’ assistance.

Show All Answers

1. What is NEOGOV?
2. Are all City of Everett positions posted using NEOGOV?
3. Where do I begin?
4. An email address is required to complete the online application form. How do I get an email address?
5. What if I don't have a computer / internet access?
6. What if the online application requires an electronic document attachment such as a resume, cover letter, writing sample or drivers abstract and I only have a paper copy?
7. Can I apply for a City of Everett job by email or fax?
8. Can I apply with a resume instead of an application form?
9. Can I apply for more than one job?
10. What is the deadline date to apply for a job?
11. Can I add additional information to my application after the deadline date?
12. How will I know whether I am being considered for the job?
13. How do I get help if I am having a technical or Log-In issue with NEOGOV?
14. How do I access my on-line account once it has been established?
15. Who do I contact if I have issues accessing my on-line account?
16. When is the Job Opportunities list updated? I don't want to miss my chance to apply.
17. How do I set up a Job Interest Card?
18. Can I apply for a job that isn't advertised right now?
19. Will you hold any application on file for future vacancies?
20. What is an Eligibility List?
21. I've applied for other jobs using NEOGOV that weren't with the City of Everett. Do you have access to those applications and information?