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2018 False Alarm Ordinance Proposal

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1. What types of alarms does the ordinance apply to?

The ordinance applies to alarm systems used to initiate a law enforcement response. These include intrusion or burglary alarms, robbery alarms, monitored alarm systems that call the police department when an alarm is activated, and local alarm systems that are not monitored. It does NOT include fire alarms, medical alarms, personal alarms, vehicle alarms and alerting doorbell cameras, unless those doorbell cameras are part of a security system that is designed to detect and alert unauthorized entry.

2. What is the impact on City resources?

Based on the total number of law enforcement alarm calls in 2017 (4,966), Everett Police respond to approximately 13.6 alarm calls per day, slightly more than one every two hours. Dispatch data shows that response and on-scene time averages 12.5 minutes per call, with two officers usually present. Assuming an average of two officers per call, the department is expending 2,070 hours per year in call time for alarm calls - slightly less than the amount of hours one full-time officer works each year.  

These calls are considered priority responses and take resources away from other calls. They also often involve code responses: patrol cars travelling at higher speeds creating greater risk of accidents and injuries.

3. What are the current statistics?

A study conducted by the Urban Institute in 2012, of which the City of Seattle was a participant, reported that at least 90% of all police alarm calls were false alarms, and less than 2% of all the alarm calls police were dispatched to were related to criminal conduct. Those results match our experience in Everett. Our data shows that in 2017 the police department had 4,966 law enforcement alarms that year.  Of those:

• 4,322 or 87% were audible intrusion type alarms
• 336 or 7% were robbery/holdup/duress alarms
• 306 or  6%, were silent alarms

Of those 4,966 alarms in 2017:

• Only 1.3% resulted in a case report indicating criminal or attempted criminal conduct
• All others were cancelled prior to law enforcement arriving, were referred to another agency or were false, unfounded, or settled without indication of criminal activity

4. Would this be a new law?

No, we have a law enforcement alarm ordinance that was enacted in 1978. The ordinance requires alarm registration and fines for repeated false alarms, and the ordinance was enforced through 1991. In 1991, enforced was stopped because the new software system utilized through our regional dispatch center did not support management of alarm registration, alarm tracking, and alarm billing. Since then, alarm systems have become very common, but have a high incidence of false alarms, making it a critical time for us to reevaluate the existing ordinance and associated practices. 

5. How will these changes help to reduce negative impacts of false alarms?

We believe that by adopting the recommendations of the National Burglar Fire and Alarm Association (NBFAA) and the False Alarm Reduction Association (FARA) we can maintain the positive aspects of law enforcement alarm systems while significantly reducing their negative impacts.  

The Urban Institute reports that where their false alarm reduction strategies have been employed, police agencies report a 60% or greater reduction in the number of false alarms. That experience has been replicated locally with the City of Seattle false alarm program. 

6. What are the proposed updates?

The proposed ordinance updates the existing law to reflect three false alarm reduction strategies.

Strategy 1:  Mandating alarm companies to use Enhanced Call Verification. This requires the alarm company to make at least two phone calls to numbers on a contact list to verify the validity of the alarm before calling 911. This proposed ordinance mandates all alarm companies use that process for a standard intrusion alarm, which at 87% is the majority of the alarms received. It does not mandate that process for robbery or panic type alarms, of if an alarm company is monitoring by sound or video and can visually or audibly confirm a crime is occurring.

• Companies that fail to use enhanced call verification for most alarms will be subject to a $250 penalty

Strategy 2:  Requiring registration/permitting for alarm systems, which is already part of our current ordinance. It is important that law enforcement know where alarm systems are in the city, who is responsible for them, and how to contact those responsible parties when needed. Along with permitting, the proposed ordinance institutes an annual fee for the alarm systems that would help account for the higher level of police protection and response provided to those with alarm systems, and help offset the costs of responding to and checking on those alarms when they occur, and help offset the cost of administering the permitting and false alarm review and billing processes.

The proposed fee scale for permits is as follows:

• Normal residential permit: $30 annually
• Residential permit, alarm user disabled or over age 65: $15 annually
• Business or other than residential: $50 annually
• Registered non-profit entity: $25 annually 

Permits will be valid for the year in which they were obtained.  After June 30th of each year the cost for new permits are reduced by ½. Permit costs are not refundable, so a person that discontinues alarm use is not eligible for a refund for the remainder of the year.

Strategy 3:  Creating penalties for repeated false alarms by assessing fines to alarm users for repeated false alarm responses. This is currently in the existing ordinance. The proposed ordinance updates this process and the penalties.

Officers are required to investigate any alarm response and to make a reasonable determination as to what caused the alarm and report whether it was a false alarm or a valid alarm. We would send monthly bills for documented false alarm responses. There is an opportunity to waive one false alarm fee every 12 months by taking an alarm awareness class which we anticipate offering online. The proposed ordinance has a system for alarm users to appeal charges first to a reviewing officer within the department, and then next to the city hearing examiner at the alarm users request.

• Any panic, duress, robbery, holdup, or silent alarm response false alarm charge is $200 each false alarm
• Any regular business or residential intrusion alarm is charged at $100 for each false alarm
• Penalty amounts double for response to unregistered alarm sites and require permitting in addition to the penalty amount
• The first false alarm in 12 months may be waived with a false alarm reduction class

7. How does this compare to other cities?

Yakima, Burien, Bellingham, and Seattle all utilize “Verified Response.” Verified Response means that for any intrusion alarm, there must be actual physical proof of an alarm activation, typically by a third party confirming a valid alarm. These agencies do still respond to panic and robbery alarms. Seattle charges $10 each year for all permits and no discounts. Seattle still has false alarm fees at $230 for panic and robbery alarms and $115 for intrusion alarms. They also have a “first time waiver” for one alarm every 7 years with an alarm awareness class. 

Tacoma has a flat rate of $40 annually for all types of alarms, no discounts, and a flat $100 fee for response to any type of false alarm. There are no waivers for “first time” alarms. The alarm company charges alarm users for all permit and false alarm fees, and passes those costs on to the alarm user through their monthly billing.

The ordinance proposal for Everett is somewhere in the middle, with the residential permit fee a little lower than Tacoma, and the business permit fee a little higher. We have proposed numerous discounts to those fees for senior citizens, disabled residents, and non-profit organizations.

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Biosolids

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1. What are biosolids?

Biosolids are the nutrient-rich product of the wastewater treatment process which can be recycled and used to enhance soil conditions.

2. Is biosolids recycling safe?

Long-term scientific studies have repeatedly demonstrated that biosolids recycling is safe. Monitoring of biosolids, soils, water resources, and plants continue to show benefits from recycling. These studies formed the basis for federal and local biosolids regulations.

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Blood Pressure

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1. What is blood pressure?

Blood pressure is the pressure of the blood against the walls of the arteries. Blood pressure results from two forces. One is created by the heart as it pumps blood into the arteries and through the circulatory system. The other is the force of the arteries as they resist the blood flow.

2. What do blood pressure numbers indicate?

The higher (systolic) number represents the pressure while the heart contracts to pump blood to the body. The lower (diastolic) number represents the pressure when the heart relaxes between beats. The systolic pressure is always stated first. For example: 118/76 (118 over 76); systolic = 118, diastolic = 76.

Blood pressure below 120 over 80 mmHg (millimeters of mercury) is considered optimal for adults. A systolic pressure of 120 to 139 mmHg or a diastolic pressure of 80 to 89 mmHg is considered "prehypertension" and needs to be watched carefully. A blood pressure reading of 140 over 90 or higher is considered elevated (high).

3. What is high blood pressure?

High blood pressure (or hypertension) is defined in an adult as a blood pressure greater than or equal to 140 mm Hg systolic pressure or greater than or equal to 90 mm Hg diastolic pressure.

High blood pressure directly increases the risk of coronary heart disease (which leads to heart attack) and stroke, especially when it's present with other risk factors.

High blood pressure can occur in children or adults, but it's more common among people over age 35. It's particularly prevalent in African Americans, middle aged and elderly people, obese people, heavy drinkers and women taking birth control pills. It may run in families, but many people with a strong family history of high blood pressure never have it. People with diabetes mellitus, gout or kidney disease are more likely to have high blood pressure, too.

4. How can I tell if I have high blood pressure?

The only way to find out if you have high blood pressure is to have your blood pressure checked. Your doctor or other qualified health professional should check your blood pressure at least once every 2 years, or more often if necessary.

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Buffer Zones

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1. What is a buffer zone?

A buffer zone is a tool the City of Everett has created that regulates use of public property and encourages acceptance of support/services through focused outreach and enforcement, as necessary. A buffer zone is a defined radius (2-blocks or less) around designated service locations or high-impact locations. See online maps for actual boundaries.

2. What are the criteria for determining if a buffer zone is appropriate for an area?

A specific address or service location could qualify for a buffer zone if it has had six or more qualifying events. “Qualifying events” may include 911 calls, complaints from the community, negative impacts to the neighborhood or criminal behavior.

3. What are the two types of buffer zones?

Service location buffer zones are created around a designated social service provider and are intended to allow for safe access to service facilities.

High-impact buffer zones are created around a designated address (or addresses) and are intended to reduce negative activities in/around this area.

4. How will the City respond to individuals that are engaging in prohibited conduct within a buffer zone?

The Everett Police Department will make contact with individuals engaging in prohibited conduct on City property to educate them about the regulations within buffer zones and will refer individuals to social services. Community Support team members will provide ongoing outreach to individuals within the identified buffer zones, offering resources and support, and will partner with community organizations to maximize outreach efforts.

Enforcement would occur after education and outreach efforts should it be needed.

5. Why is a permit required for distributing goods or services?

Requiring a Right of Way Use permit for distribution of goods or services in a buffer zone allows the City to understand who is providing goods or services and what they are providing. The City of Everett is working with community partners to mitigate negative impacts to our residents, businesses, and individuals by ensuring order, safety and sanitation.

6. What permits are required for distributing goods or services within a buffer zone?

A City of Everett Public Works Right of Way Use permit is required for distributing goods or services on City property within designated buffer zones. Apply for a Right of Way use permit here.

If you have questions about the permit application or the permit process, please reach out to City of Everett Permit Services, permitservices@everettwa.gov or 425-257-8810. 

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Business License

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1. Where can I apply for a business license?

You can apply online for a business license on FileLocal.

2. How do I know if I need a license?

If you engage in business activity in the city of Everett, regardless of the physical location of your business, you are required to obtain a business license. If you live within Everett city limits and are conducting business out of your residence, you must also comply with the Home Occupation Business regulations.

For more information and links to the applications, see our Business License page. 

Business License page.

3. What does a business license cover?

A City of Everett Business License is not an authorization to conduct business and is for the sole purpose of assigning you a business and occupation tax identification number. The license is merely one requirement to conduct business within the city. The city's issuance of a general business license does not establish that the operation of your business is permitted, authorized, or lawful. You will need to ensure compliance with all applicable regulations, including but not limited to, zoning, building, and fire regulations. It is the responsibility of the applicant to comply with these codes before conducting business in the City of Everett.

You are advised against investing in equipment or maintaining inventory at your proposed business location until it is determined that your business is a legal use for the property, and that any structure housing the proposed business complies with all applicable codes.

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Claim for Damages

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1. What is a claim for damages?

A claim is a request for payment for a loss, injury, or damages that you incurred in an incident/accident. 

2. How long do I have to file a claim?

You must file your claim within the Washington State statute of limitations. There are different statues of limitations for different types of claims. See RCW 4.16 for the various statutes of limitations. 

3. I filled out a report when I was involved in an accident; do I still need to file a claim?

Yes, in most circumstances where you seek money damages, you must file a claim if you believe the City of Everett is responsible for your loss, injury, or damages. 

4. How do I get a claim form to file against the City of Everett?

Claims for damages (tort claims) forms are online or pick up a copy at the City Clerk’s Office, 2930 Wetmore Ave, Suite 1A, during regular business hours. 

5. Should I include other documents with my tort claim form?

It will help your claim to include any supporting records, such as medical records or bills for personal injuries, receipts, estimates and invoices, along with any additional evidence, such as photos, diagrams, etc. Please note that all submitted documents, including the claim form itself, are subject to release under the Washington State Public Records Act (RCW 42.56).

6. Where do I file my claim?

Claims for damages against the City of Everett must be filed with the City Clerk's Office in person or by mail. An original pen and ink signature must be on the form. Faxed or emailed forms will not be accepted. 

7. What happens after I file a claim?

Your claim will be sent to the City's Risk Management Office the following business day after the date you filed the claim. In most cases, your claim will be assigned to a claims adjuster to begin an investigation. You will receive a claim acknowledgement by mail, email or telephone call. Possible resolutions are that the City:

1.) Pays a sum of money

2.) Transfers the claim to another party or entity

3.) Denies the claim where there is no evidence of City negligence 

8. How long will the investigation take?

The length of time will vary by claim. On average, claims can take two weeks to two months to resolve, but some claims may take longer. 

9. Who should I contact about the status of my claim?

Contact your claims adjuster. If you do not have your adjuster's contact information, call 425-257-8702 during normal business hours. 

10. What if my claim is denied, and I disagree with that outcome?

Contact the person listed on your claim denial and express your concerns. You may also contact the City Risk Manager at 425-257-8702. You also have the right to consult an attorney of your choosing and at your own expense. 

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Code Enforcement

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1. How do I pay my fine?

Payment can be made by either submitting a check or money order to the City of Everett Treasurer at 2930 Wetmore Suite 100, Everett Washington, 98201 or by major credit card (a 2.3% merchant fee is applied to all credit card payments) by contacting the City of Everett Treasurer’s office at 425-257-8610. If unable to pay in full, a payment plan can be arranged by contacting the code enforcement administrative assistant at codeenforcement@everettwa.gov.

2. What is a notice of violation and order?

A Notice of Violation and Order ("NOVO") can be issued at any time if the code enforcement official deems necessary and contains a directive to bring any code violations into compliance by a specific deadline and assess a fine per violation. The NOVO also includes a statement advising the violator of their right to appeal the issuance of the notice and order. Any appeal must be filed with the city within 14 days from the date of the NOVO.

3. What is a voluntary compliance agreement?

A Voluntary Compliance Agreement (“VCA”) is a contract between the violator and the City, whereby the violator agrees to abate the violations within a specific timeline and according to specific conditions. If the violator does not bring their property into compliance, then per the terms of the VCA, the City can enter their property and abate the violations at the property owner’s sole expense or issue a Notice and Order. 

4. Who do I contact about disabled or unlicensed vehicles?

If the vehicle is on private property, contact the City's Code Enforcement unit ; if the vehicle is on a public street or in right-of-way, contact Parking Enforcement at 425-257-8437 as they can tag it for towing away.

5. Who do I contact if I have an animal complaint?

Contact Everett Animal Control for suspicion of animal abuse, animal hoarding, noisy animals or questions regarding what animals are allowed to be kept within the City limits. Animal Shelter

6. Who do I contact if construction noise is occurring outside of normal business hours?

The City has established regulations for control of noise in residentially zoned property. Under the City's Noise Ordinance construction related noise is limited to the hours of 7 a.m. to 10 p.m. on weekdays and 8 a.m. to 6 p.m. on weekends and state recognized holidays. Complaints about noise outside of normal construction hours should be directed to Everett Police by dialing 911. Complaints may also be filed during working hours with the Human Resources Safety Division. Human Resources Safety Division

7. How many garage sales can a person have?

The City of Everett code allows for no more than two sale events for any residence per year and the duration of each event shall be no more than four consecutive days. Signs should be placed on private property and not create a safety hazard for pedestrian or vehicular traffic. They can be displayed three days prior to the sale event and should be removed within 24 hours after the sale. Garage sale items not sold should be removed from the yards and property stored.

8. Who do I contact if my landlord won't make repairs to my unit?

Contact the Dispute Resolution Center of Snohomish County at 425-339-1335 for information on what your rights are as a tenant and what the responsibilities are of a landlord.

9. Who do I contact for zoning information in my neighborhood?

The City Planning Department can answer questions regarding correct fence heights, legal signs and placement, setback standards and land alterations involving protected wetlands, streams, slopes and buffers. Planning Department

10. Is it legal for people to live in motor homes or trailers on private property?

It is prohibited for anyone to occupy a motor home or trailer outside of an established motor home park within the City limits of Everett.

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Combined Sewer Overflows

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1. How many combined sewer outfalls are there in Everett and where are they located?

There are 13 combined sewer outfalls in Everett. Combine Sewer Overflow Map (PDF)

2. What will happen if I go in the water within 24 hours after a heavy rain near a CSO sign?

Most people will not get sick from just getting contaminated water on their skin. The biggest risk is from getting tainted water from an overflow in your mouth. The bacteria in untreated sewage might make you sick, especially if you are already sick or have low immunity. In general, young children and elderly people may have a higher risk of getting sick.

3. What if my dog goes in the water within 24 hours after a heavy rain near a Combined Sewer Overflow (CSO) sign?

Animals are usually not affected, but if your pet does go in the water during an overflow, be sure to give it a good bath as soon as possible. If your pet is very young or old, it could be at higher risk. If your animal develops diarrhea, you should withhold food, and consult your veterinarian about what to do next.

4. Will I get sick from eating the fish I catch near these signs?

It is advisable that you not eat bottomfish caught near a CSO sign, because the sediments can be contaminated with chemicals from many years of pollution. Bottomfish (such as flounder, sole, rockfish and cod) may carry levels of contamination from long exposure to contaminated sediments. Eating these fish frequently may increase your risk of cancer and other chronic diseases.

5. Will my wetsuit protect me when scuba diving or windsurfing?

Wet suits are an added protection for your skin. If you do go in the water near an overflow location during or after a heavy rain, don’t get water in your mouth and wash yourself and your wet suit with hot water and soap as soon as possible.

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Community Housing Improvement Program (CHIP)

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1. Who is eligible for a CHIP loan?

For an owner occupied loan, the household income must be less than 80% of median income (view Income Eligibility Guidelines). The home must have sufficient equity available to apply. The property must be owner occupied for at six (6) months prior to the application date and remain owner occupied until the loan is paid in full. Clients must also have a consistent source of income to maintain their home, pay property taxes & insurance, and necessary living expenses.

Applicants with poor credit are still encouraged to apply. A credit report will be pulled as part of the application process, however it is only to identify major concerns that could lead to defaulting on the loan.

For a non-owner occupied loan, the investor is required to fund 50% of project expenses and make housing available to low and moderate income families.

Check to see if you are eligible using this form > (Am I eligible for a CHIP loan?)

2. Do I need to have good credit ?

Applicants with poor credit are still encouraged to apply. A credit report will be pulled as part of the application process, however it is only to identify major concerns that could lead to defaulting on the loan.

Loan eligibility is not based on a credit score or rating. 

3. How do I apply for a CHIP loan?

Call 425-257-8735 regarding eligibility. You will be mailed a CHIP application packet or an appointment can be set up. CHIP Page

4. What happens after I apply for a CHIP rehabilitation loan?

Once your loan application has been approved, your project will be placed on a waiting list, except for emergency repairs.

Once your project moves to the top of the waiting list, CHIP staff will set an appointment to meet at your home. A CHIP staff member will assess your home, check the main systems (electrical, foundation, plumbing, roof, heating) and recommend the scope of work.

5. How is the housing rehabilitation work paid?

CHIP provides loans at three percent simple interest (the interest does not compound). No payments are required on the CHIP loan for 15 or 25 years, depending upon income. The CHIP loan is repaid when the house is sold or when an estate is settled.

6. How do I pay for the housing rehabilitation work?

CHIP provides low interest loans in which no payments are required throughout the life of the loan as long as eligibility requirements are maintained. The CHIP loan is repaid when the house is sold or when an estate is settled.

7. What are the terms of a CHIP loan?

CHIP provides loans at three percent (3%) simple interest (the interest does not compound). The terms for CHIP owner occupied loans are 25 years, and 15 years for non-owner occupied loans.

8. How is the housing rehabilitation work completed?

The CHIP construction inspector will write a detailed bid specification, which will be competitively bid from an approved list of licensed, bonded and insured general contractors. The construction inspector, along with the owner, monitors all work and approves payments as the work is completed.

9. How can I become a CHIP approved Contractor?

CHIP maintains a list of pre-approved General Contractors. If you are a licensed, bonded, and insured General Contractor and have substantial residential remodeling experience you may qualify to become an approved Contractor.  CHIP is looking for smaller independent remodeling contractors, sole proprietors and the like, that consist of approximately 1 to 5 employees. The ability to prepare and submit competitively priced bids is important.

Unfortunately, CHIP does not maintain a list of specialty sub-contractors and will not accept applications unless you are a general remodeling contractor.

If you are interested, please click here for more information > CONTRACTORS WANTED

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Community resources and help

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1. General services & information

General services

• Washington 2-1-1 (wa211.org)
• Find a list of local resources and service providers, compiled by the Everett Public Library
• COVID-19 resources in Snohomish County
• Washington State Department of Social and Health Services (DSHS)
  
• Pregnancy Resource Center
• Esther's Place for women and children
• Recovery Cafe
• Carnegie Resource Center
• Financial Assistance for Hearing Aids: National Council on Aging

Community information and data

• Community Crime Map
• Find crime data and much more from Everett's Open Data Portal
  

2. Housing

Housing

• Everett Gospel Mission 
• Interfaith Family Shelter
• Cocoon House for youth
• Catholic Community Services
• AssistedLiving.org
• Senior Housing - Information and assistance
• Cold Weather Shelters in Everett - Snohomish County
• Veterans' Assistance Program - Snohomish County Human Services
• YWCA Housing and Shelter for Snohomish County:
  • Shelter Plus Care for disabled adults and families
  • Landlord Engagement Project for low income families facing housing barriers

3. Food

Food

• VOAWW Food Bank Calendar - North and South Everett
• The Salvation Army Food Bank
• Hot Meals List in Everett

4. Behavioral health services

Behavioral health services

• Community Health Center of Snohomish County
• Compass Health
• Sunrise Services
• Evergreen Recovery Centers
• Sea Mar Behavioral Health
• Providence Behavioral Health Urgent Care
• Catholic Community Services
• Providence Regional Medical Center - Drug and Alcohol Addiction Treatment
• National Alliance on Mental Illness (NAMI) of Snohomish County
• Ideal Option in Everett
• Homage Senior Services
• Alcoholics Anonymous | Narcotics Anonymous

5. Victim support services

Victim support services

• Northwest Justice Project for legal resources
• Domestic Violence Services of Snohomish County
• Providence Intervention Center for assault and abuse
• Helping Hands Project for Black crime victim services
• Protection Order Program - Snohomish County
• Victim Support Services

6. Narcan

Narcan

• Washington Standing Order to Dispense Naloxone
• To learn more about naloxone or Narcan, click here.
• Find naloxone near you by visiting http://stopoverdose.org/section/find-naloxone-near-you/

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Donations One-Time Payment Service

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1. What is a One-Time payment service?

This allows you to make a donation online. All payments made after 9 p.m. PST will be processed the next business day. Please allow up to 3 to 5 business days for your payment to be reflected on your account. Minimum donation amount $5.

2. What information is needed to make a donation using the One-Time payment service?

See steps below:

• Enter Donation Amount.
• Enter the Donation Account Number corresponding to where you want your donation to be applied.
• Once you submit the payment, you will receive a confirmation that includes a payment Reference ID.
• You may use the Memo field to specify what you would like your donation to be used towards.
• You will be given an opportunity to review everything you've entered and change anything if necessary.
• You will enter your credit card information.
• You will need to enter your name, address, phone, and a valid email address.

You will need to enter this information each time you make a donation using the One-Time payment service.

3. Is there a service charge for using One-Time payment service?

Not at this time.

4. Will you send me a confirmation of my payment?

Yes. An email confirmation will be sent to a valid email address you provide.

5. What is the refund process?

Refund requests should be directed toward the City Department receiving the payment. Refunds may take 2 to 3 weeks to process and must comply with the refund policy of the City Department in receipt of the payment.

6. How secure is my sensitive banking information and personal information? How can I know that this information will not be intercepted?

The One-Time payment service uses the following security features:

• Automatic Sign Out: This service will automatically sign you out after 20 minutes of inactivity.
• Encryption: This service strictly enforces 128-bit encryption security levels for users accessing this service. All users accessing this service must ensure that their Web browsers are set to enable 128-bit encryption.
• SSL: This service uses SSL (Secure Sockets Layer) that ensures your connection and information is secure.

7. How do I know when a secure session has been created?

Most of the supported browsers will give you a message box stating when you are going into a secure session. For instance, in Internet Explorer, on the bottom right side of the browser window, when there is a secure session in place, there is an icon that looks like a small padlock, with the lock closed. Another indication that your browser is operating in secure mode can be found in the website address. The address will begin with (http://) in standard, non-secure mode and with (https://) in secure mode. The 's' in 'https' stands for secure.

8. What web browsers and operating systems (OS) are supported?

This service uses 128-bit encryption to make your information unreadable as it passes over the Internet. Therefore, it is strongly recommend that you use one of the supported browsers listed below.

Supported Web Browsers

• AOL 10.1 or newer
• Apple Safari 5.1 or newer
• Google Chrome 11.0 or newer
• Microsoft Internet Explorer 8.0 or newer
• Mozilla Firefox 6.0 or newer

Supported OS

• Mac OS X 10.5, 10.6.3, 10.7
• MS XP SP2
• Windows 7
• Windows Vista

9. Why are only some versions of browsers supported?

To help ensure that your confidential financial information is protected in transit, this service encrypts all messages between your browser and the One-Time payment service. Some browser versions do not support the needed levels of encryption.

10. What are my obligations to help secure my transactions with One-Time payment service?

You are responsible for not giving out your bank account information or bank routing information. You also must be sure that you are using an appropriate browser. Be sure to close your browser immediately after you are finished transacting your payment(s). For more details, please visit the City of Everett eCommerce Terms and Conditions.

11. Do you accept credit card or debit card payments?

Yes we accept VISA or MasterCard, credit card or debit card. Debit cards are processed the same as credit cards.

12. How can I contact Customer Service if I have questions or problems with the One-Time Payment service?

For Animal Services Donations:

• Email
• Phone: 425-257-6013
• Hours of Service
  Sunday - Saturday
  10 a.m. to 5 p.m. PST

For Parks and Recreation Donations:

• Email
• Phone: 425-257-8300, ext. 2
• Hours of Service
  Monday - Friday
  9 a.m. to 5:30 p.m. PST

For Senior Center Donations:

• Email
• Phone: 425-257-8780
• Hours of Service
  Monday, Tuesday, Thursday, Friday
  8:30 a.m. to 4:30 p.m. PST
  
  Wednesday
  8:30 a.m. to 8 p.m. PST
  
  Saturday
  8:30 a.m. to 4 p.m. PST

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Drinking Water Quality

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1. Is there lead in my drinking water?

Lead enters drinking water primarily through plumbing materials. EPA and state regulations require water systems to monitor for the presence of lead at household taps every three years. Everett conducted its latest round of monitoring in 2018. The EPA action level is a maximum of 15 parts per billion for 90% of the samples. The highest level found in the 108 homes tested was 8 parts per billion. The 90th percentile result—the highest result obtained in 90 percent of the samples—was 2 parts per billion.

Everett’s source water contains virtually no lead and Everett has eliminated lead lines and connections from its distribution system. Therefore, these results indicate that the lead level at household taps is most likely due to the corrosion of household plumbing systems. More information about lead monitoring requirements can be found at the Environmental Protection Agency's website.

Pregnant women and young children can be more vulnerable to lead in drinking water than the general population. If you have concerns about lead levels in your household water, there are several steps you can take:

• If you live in older housing built before the mid-1940s, run your tap at least two minutes after water has sat in the pipes for six hours or more. This will help flush out any lead that may have accumulated in your pipes.
• If you live in newer housing and are concerned about lead, you can flush your pipes by running your tap until the water is noticeably cooler.
• Use only cold water for drinking, cooking and making baby formula. Hot water may contain higher levels of lead.
• Clean the screens and aerators in faucets frequently to remove captured lead particles.
• Use only “lead free” piping and materials for plumbing when building or remodeling.
• You can also have your water tested. Many certified labs in Washington perform these tests for $20 to $40 per test.

For more information on lead in drinking water, or to find a certified lab near you, go to the Washington State Department of Health. Additional information is available from the Safe Drinking Water Hotline (800-426-4791) or at the Environmental Protection Agency.

2. Who do I call if I have an emergency?

Everett Public Works maintains a 24-hour hotline for your convenience. If you have a water-related emergency, call 425-257-8821.

3. Why does the City add fluoride to my drinking water?

Some water supplies contain naturally-occurring fluoride. Everett’s does not. Therefore, after a vote of the people in 1992, Everett began adding fluoride to the water supply for dental health purposes. In January 2011, the U.S. Department of Health and Human Services proposed reducing the water fluoride concentration target to 0.7 ppm based on recent research. Based on this recommendation, Everett reduced the target fluoride residual in its drinking water to 0.8 ppm, which was the lowest level currently allowed by state regulations at that time. The Washington State Board of Health is adopted 0.7 ppm as the new standard on March 16, 2016. Everett subsequently reduced the target fluoride residual to 0.7 ppm. Information on fluoride in drinking water is available from the Washington State Department of Health.

4. Is bottled drinking water safer than tap water?

Not necessarily. Like tap water, the safety of bottled water depends on where it comes from and how it is treated. Tap water is regulated by the Environmental Protection Agency (EPA) and subject to stringent standards. Bottled water is regulated by the Food and Drug Administration (FDA) and held to different standards. If you are using bottled water for health purposes, you should research the product to make sure that it is providing the benefits you are looking for.

5. Why does my water taste or smell like chlorine?

Chlorine is used to disinfect your drinking water and eliminate disease-causing microorganisms. For this reason, there may be an odor or taste of chlorine when you first turn on your faucet in the morning. This should dissipate after you run the water for a few minutes. However, if your water has a persistent taste or odor, call Everett Public Works at 425-257-8821.

6. Do I need a water treatment or water filtration device?

Because your water comes from a high quality source and is treated effectively, the Washington State Department of Health advises that water treatment devices are not required. However, treatment devices, such as activated carbon filters, can be used to improve that taste of your water by removing chlorine and other substances that can cause poor taste or odors.

7. What is the normal water pressure in the City?

Water pressure in Everett ranges from 30 to 145 pounds per square inch (PSI), depending on the location. If the water main that serves you has a pressure greater than 80 PSI, you should install a pressure-reducing valve set at 80 PSI or less to protect your plumbing. If you are concerned about your water pressure or faucet flow rates, check to see if you have galvanized iron plumbing or if the pipe that connects you to the City’s water line is galvanized iron. Over time, galvanized iron pipe corrodes on the inside and the rust can cause blockages that restrict the flow of water. If you have pressure or flow problems and your plumbing and service line are copper or plastic, call Everett Public Works at 425-257-8821.

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Employment

Show All Answers

1. What is NEOGOV?

NEOGOV is an online hiring system that allows applicants to create a user account/profile, apply for current job opportunities, and check the status of their candidacy online. NEOGOV is also known as "GovernmentJobs.com".

2. Are all City of Everett positions posted using NEOGOV?

Yes, as of January 4, 2015 all City of Everett employment opportunities listed on NEOGOV.

3. Where do I begin?

Everything starts at the City of Everett web site. Use this link to find the job listings: "City of Everett Employment Opportunities".

4. An email address is required to complete the online application form. How do I get an email address?

If you do not already have an email address, free email is available through a number of providers. Though we cannot endorse any particular vendor, you may want to click on these links for more information, visit Yahoo mail, Gmail, or search for other free email sources.

5. What if I don't have a computer / internet access?

There are a number of ways to access the City of Everett’s employment opportunities:

• Your local WorkSource may have computers that you can use. In Everett they are located at the Everett Station: 3201 Smith Ave, Suite #330, Everett, WA. Go to their website for other locations: Work Source locations map

• You may use the public computers located at most libraries such as Sno-Isle Regional Libraries and the Everett Public Library

• Family and friends may also have internet access available for your use.

6. What if the online application requires an electronic document attachment such as a resume, cover letter, writing sample or drivers abstract and I only have a paper copy?

You will need to upload the document using the Attachments part of the application. The file formats that are accepted are .pdf, .doc, .docx, .jpg, and .txt. The .pdf format is a standard used widely.

7. Can I apply for a City of Everett job by email or fax?

No. Applications submitted via postal mail, email, fax or hand-delivered will not be accepted for jobs that are opened through NEOGOV. Applicants must login to the Everett Employment Opportunties website to apply for a City of Everett position.

8. Can I apply with a resume instead of an application form?

No. A resume will not be accepted instead of an application form. A resume may be attached to our required online application form if there is a section called “Attachments”; however, it may not be used as a substitute for completing any part of our application package.

9. Can I apply for more than one job?

Yes. You can apply for each position that you are interested in and for which you think you are qualified.

10. What is the deadline date to apply for a job?

Each position will be posted with a specific deadline date to apply. Applications will not be accepted after the deadline date and time.

If the position you are applying for is “open/continuous”, you may submit your application any time. However, that job may close at any time without warning.

If you’re submitting your application form on the advertised deadline date, please give yourself enough time to update your application materials, answer the required agency-wide questions and supplemental questions prior to the stated deadline. Submission of your application materials will take approximately 1 minute; however, if the system is slow due to lots of activity, it may take longer. We suggest you try to submit your application an hour before the deadline. If the deadline is reached before your application has reached the employer's server, it will be lost. There is no way to recover the application at that point and you would not be considered for that particular job.

11. Can I add additional information to my application after the deadline date?

No. You can only make changes to your profile – address, telephone, email address. No other changes will be accepted.

12. How will I know whether I am being considered for the job?

Once you have created a username and password under the Application Login section and have applied for a position through City of Everett’s website, you will be able to log in to check your application status at any time. As the testing process develops, we will be sending email notices to you during the process. You may check the status of your applications(s), update your applications(s), or create a new application, and view all jobs that you have applied for through the City of Everett. To view jobs with other agencies, go to Governmentjobs.com.

13. How do I get help if I am having a technical or Log-In issue with NEOGOV?

• NEOGOV's Online Application Guide • Help (FAQ) – found on the Applicant Login page in NEOGOV • NEOGOV Help Desk – (855) 524-5627 • Live help from Human Resources during regular business hours: Monday – Friday; 8:00 a.m. – 5:00 p.m.

14. How do I access my on-line account once it has been established?

Once you have established your account, you may access your account by clicking "Applicant Login" located on the main City of Everett job opportunities page. You may check the status of your applications(s), update your applications(s), or create a new application, and view all jobs that you have applied for through the City of Everett. To view jobs with other agencies, go to governmentjobs.com. Once you have logged in to the system, you can find the applications you have applied for by selecting your Username and then "Applications & Status" in the drop-down box.

15. Who do I contact if I have issues accessing my on-line account?

If you are having issues with your login or have forgotten your password, use the ‘forgot my password’ link that is directly below the username/password login box on the Applicant Login.

The system will generate an email with that information. Please be sure to check your spam/junk mail folders and also add info@governmentjobs.com to your ‘safe sender’ list. If you still do not receive the email notice, then contact NEOGOV Customer Support toll free at 1-855-524-5627 and follow the prompts for ‘applicant’ assistance.

16. When is the Job Opportunities list updated? I don't want to miss my chance to apply.

The list may be updated every business day. Some postings last for 14 to 21 days. Seasonal and temporary jobs may have shorter recruitment periods and can open and close at any time. HINT: If you check your own e-mail frequently, set up a 'Job Interest Card', noting which specific job categories are of interest to you. Each time a job opens in a selected category, you will receive email notification.

17. How do I set up a Job Interest Card?

Go to the City of Everett Employment Opportunities page. Select “Job Interest Card” on the menu on the left-hand side of the screen. On the Job Interest Card page you can select topics that relate to your jobs of interest. Fill out the questionnaire at the bottom of the screen and press submit request, it will automatically submit it to NEOGOV. They will send you an e-mail when a job it that category is posted.

18. Can I apply for a job that isn't advertised right now?

No. We are only able to process application information submitted in response to a specific advertised vacancy. If you wish to receive email notification when a job you are interested in becomes available, sign up for the “Job Interest Card” service.

19. Will you hold any application on file for future vacancies?

No, your application becomes part of the records for the hiring process in which you have applied.

20. What is an Eligibility List?

All applicants who meet the requirements for the position they applied for, including passing any associated examination process are placed on the Eligibility List for that position. It may be used just to fill one position, or a series of positions. The same job title may appear as an opening for a different department even though there is an existing eligibility list in effect for a department. If the job title appears again as an open job posting, it means that you must re-apply to be considered for that new job posting.

21. I've applied for other jobs using NEOGOV that weren't with the City of Everett. Do you have access to those applications and information?

No. The City of Everett only has access to applications that are submitted to the City of Everett.

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Environmental Working Group

Show All Answers

1. What does the EWG database show?

EWG’s database reports that the contaminants Everett detected above EWG’s health guidelines were  primarily unregulated contaminants, elements for which there is no current legal standard. In most cases, City of Everett water tests at or below the public health guideline for the contaminants in EWG’s database and in all cases below the EPA regulatory limits.

The federal Environmental Protection Agency (EPA) gathers information on unregulated contaminants under their Unregulated Contaminant Monitoring Rule (UCMR) program. The EPA collects data for these chemicals and microbes that may be present in drinking water, but are not currently subject to EPA drinking water regulations. 

Public water systems report monitoring results to the EPA on an ongoing basis. Consumers should be confident that water scientists regularly monitor the presence of these constituents and continue to investigate the implications of minute levels in the water supply.

2. What does the EWG database not show?

Everett monitors for regulated and unregulated chemicals/compounds/substances in our drinking water that aren’t included in the EWG database. Our 2019 Water Quality Summary contains our complete report with the most recent data. Any results over the EPA’s Maximum Contaminant Level (MCL) are reported to customers in the annual water quality report.  

3. Does EWG use nationally accepted standards?

No. By their own admission, EWG selectively chooses the guidelines by which they measure water quality. Individual constituents are evaluated on varying standards ranging from federal to assorted state guidelines.

4. What is the California “public health goal (PHG)”?

The PHG represents the level of contaminant at which no adverse health effects would be anticipated over an entire lifetime of exposure. So, a PHG is not a boundary line between a “safe” and “dangerous” level of a chemical, and drinking water is frequently demonstrated as safe to drink even if it contains chemicals at levels exceeding their PHGs. The EPA’s MCLs are set as close to the health goals as possible, considering cost, benefits and the ability of public water systems to detect and remove contaminants using suitable treatment technologies.

5. EWG’s database shows the City of Everett’s water supply has contaminants detected above health guidelines – is this dangerous?

The City of Everett’s water supply is safe to drink and meets or surpasses all water quality standards and requirements. There are no industrial or agricultural pollution sources in Everett’s drinking water source. Of the constituents listed in the EWG database, some are naturally occurring and some are the result of disinfection processes that eliminate disease-causing pathogens.

6. How do water systems determine what water quality standards to follow?

 All public water systems must adhere to national water quality standards required by the EPA in the Safe Drinking Water Act. Public health guidelines are non-enforceable advisories to water systems that are meant to be weighed in conjunction with economic and technological feasibility. In some cases, the technology to treat the constituents may not be available, or the cost of treatment too high compared to the risk assessment. As technology advances, new and improved treatment options become more available and affordable for adoption by water utilities.

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Everett Channel

Show All Answers

1. How do I get copies of programs?

To obtain a copy of a program aired on EVTV, contact Meghan Pembroke, public information director, at 425-257-8687 or email mpembroke@ci.everett.wa.us for availability and cost.

Copies of City Council meetings can be purchased for up to five weeks from meeting date. Cost is $5 and must be ordered through the City Clerk's office by calling 425-257-8610.

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Everett's new grant management software

Show All Answers

1. What is AmpliFund?

AmpliFund is an external grant management software program that centralizes the grant process into one portal and program. All City of Everett Community Development grants are managed through this program. 

2. What is the difference between AmpliFund and the AmpliFund ZenDesk?

AmpliFund is the grant management system that supports the applicant portal and award. The AmpliFund ZenDesk is a separate website that provides user guides, FAQs, instructional videos, help desk support, and more to help you use and get the most out of your AmpliFund account.

3. How do I register to be an applicant on AmpliFund?

For organizations registering in AmpliFund for the first time, create an applicant portal account by going to the City’s Grant Opportunities webpage at and clicking the 2024 Funding Opportunity link for the source of funds for which you are applying. 

This will launch AmpliFund where you can click “Register” to create an account.  

If your organization already has an account, please do not create an additional account. Instead provide login credentials and you will be directed back to the ‘Apply’ screen. 

Create one AmpliFund applicant portal account for the entire organization.  

The first user to register automatically becomes the Organization Administrator and can add other staff as needed to become users in the organization’s portal account. 

Your Designated Official who has legal authority to commit the organization to submit the application should also be established as an Organization Administrator for your account. 

It is strongly encouraged for each user to also register for an AmpliFund ZenDesk account which provides user guides, FAQs, instructional videos, help desk support and more. This is a separate registration. 

4. Is the Applicant Portal different from the Applicant AmpliFund Award Account?

Yes; the Applicant Portal is for open opportunities and applications only. Select information, such as the Performance Plan and Budget, will transfer from your application to your Award Account.

5. How do I translate the AmpliFund website into my spoken language?

You can use the built-in functionality of browsers like Google Chrome and Microsoft Edge. For more details, see these links.

 https://support.microsoft.com/en-us/topic/use-microsoft-translator-in-microsoft-edge-browser-4ad1c6cb-01a4-4227-be9d-a81e127fcb0b

 https://support.google.com/chrome/answer/173424?hl=en&co=GENIE.Platform=Desktop 

6. The opportunity details mention application scoring. What does this mean?

• Funding recommendations are made by the Citizens Advisory Committee (CAC), which reviews annual applications and provides recommendations to City Council.
• City staff will first review your application for completeness and organizational capacity. Incomplete applications will not move forward in the review process. 
• Following staff review, CAC Members will review and score Federal and State (CDBG, HOME, AHTF) applications based on Need and Impact. 
• Five questions will be scored based on addressing Community Need and Community Engagement. Scores are provided on a 0 - 5 or 8 scale. Highest possible score available is 25 points. 
• An example of a scoring rubric is below: 
  1. 0 - No funding recommended.
  2. 1 - If application receives funding, I would recommend it at a significantly reduced amount.
  3. 3 - Would recommend funding at reduced ask, cannot elevate for strong funding recommendation.
  4. 5 - Strongly recommend funding at full ask.
• Following reviews and scores from Committee members, a public hearing will be held for funding discussions and recommendations. Formal adoption on funding awards will occur during City Council action through resolution.

Please note that only Federal and State applications are scored by the CAC. Human Needs applications are reviewed by the CAC, but not scored by the committee.

7. Why can’t I create my own budget categories?

AmpliFund budget categories are ‘master’ categories that carry across fund sources. Staff have provided a thorough list of categories submitted for the City’s funding sources. If you require a budget category that is otherwise not listed, please reach out to staff to discuss.

8. What is the "Authorization to Request Funds" in the required Attachments?

Board authorization to apply for the funding source is a requirement for City of Everett federal (CDBG and HOME) and state (AHTF 2060) applications. Supporting documentation for this attachment requirement may be a copy of Board meeting minutes giving such approval or a letter on agency letterhead from the Board's Executive authority stating approval. 

For questions, please reach out to Community Development staff at communitygrants@everettwa.gov. 

9. What is the "Designation of Authorized Official" in the Attachments?

The "Designation of Authorized Official" (DAO) is a standard document for federal (CDBG and HOME) and state (AHTF 2060) applications that declares authorization of signature for the organization. This may or may not be applicable to your organization based on your organization's Bylaws and/or Articles of Incorporation. 

The DAO is typically provided when the Executive Director and/or their designee, who hold the common powers to sign on behalf of the organization, are either unavailable or otherwise need someone else to sign on behalf of the organization. A letter from the organization's executive authority (typically the Board of Directors) on letterhead attesting the authorization is acceptable for this document. 

10. The budget asks for a ‘match’. What does this mean?

In order to capture information for the entire program budget (not just the portion requested by City funds), AmpliFund asks for your organization's ‘match’ to the grant award dollars. Match can include funding from other sources such as federal or state funding, other city or county funding, private donations or foundations, in-kind match etc. Staff and the Citizens Advisory Committee will use this information to look at the entirety of the program budget and evaluate award risk and leverage of City funds.

Match threshold requirements differ based on the funding opportunity. In your application for CDBG Public Services, HOME, and AHTF 2060, the match is listed at 0%. This indicates the match threshold is 0% for performance metrics, however your budget will track the matching/in-kind funds you will be using to support implementation of the program and related services. 

CDBG Non-Public Services require a 100% match.

Definitions:

Award Requested is the grant-funded amount being requested from the City of Everett

Total Award Budget is the sum of the award requested and any match contributions

11. My application is complete but I am having trouble submitting it.

An issue in AmpliFund is preventing the Project Information page from being Marked as Complete when using the Safari web browser. Please try again using Google Chrome, Mozilla Firefox, or Microsoft Edge/Internet Explorer (version 11+). If the problem persists please reach out to the AmpliFund ZenDesk at support@amplifund.zendesk.com. 

12. What happens if I notice a mistake on my application after it has been submitted?

Please contact staff as soon as possible. Based on the situation, staff may re-open the funding opportunity for corrections to applications during the application process. Failure to timely submit corrections may result in an incomplete application that is unable to move forward for Committee review and possible award.

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Filming in Everett

Show All Answers

1. How do I reserve street parking?

Street parking spaces can only be reserved for working production vehicles (i.e., grip & electric, props, wardrobe, camera) or other equipment trucks.
In your Location Form, describe in detail the parking spaces you wish to reserve and show the exact spaces you wish to reserve in your accompanying map.
City of Everett Traffic Engineering Department will prepare a no-cost permit for the crew to use street parking. The production company is responsible for renting, setting up, and "verifying" no-parking barricades at least 72 hours in advance to reserve the parking area.

There are local companies that rent “NO PARKING” signs:
AABCO – (800) 559-6212
National Barricade – (800) 884-4045

Signage on the barricades indicating the days and hours of “no parking” must be computer printed signage, minimum 2” high letters printed on 11 x 17” landscape format and protected in a weatherproof sleeve. Absolutely no handwritten signage will be allowed. Day, date and time must be on the notification.
Please use noon and midnight instead of 12 p.m. and 12 a.m.

Example:
Sun. Nov 5
6 a.m.- noon.

2. I want to film in a traffic lane. How do I get a permit for that?

Permission to film in a traffic lane is granted with the Everett Film Permit. Traffic control must be performed by uniformed Everett police officers hired by the production company. A detailed schematic of your proposed lane or street closure and filming set-up is required along with your permit application. A minimum of 5 business days is required to process a request for a street closure.

3. When is my production required to hire uniformed police officers for assistance/ security?

Uniformed Police Officers: Everett Police Department (EPD) officers are required to assist film productions under several circumstances, determined upon review of your application. The most common instances requiring officer assistance are:

Vehicle Traffic Control: Production personnel are not allowed to control vehicle traffic at any time. Uniformed EPD Officers must be hired by the production company to perform vehicle traffic control. The Chief’s office will determine if an EPD car will be available for the use of the off-duty officer.

Weapons Use: Any use of real or replica weapons on public property or in view of the public require the production to hire Uniformed EPD Officers.

Crime Recreations: Scenes that include depictions of violence, criminal activity, crime scene recreation, or actors portraying uniformed officers require the production to hire Uniformed EPD Officers.

4. How do I hire off-duty officers?

EPD officers are hired through Officer Mike Bernardi at mbernardi@everettwa.gov.
Pay rate for officers is $85 per hour with a four hour minimum hire.The film company will pay the officers directly at the end of shift. If there is a cancellation, 24 hour prior notice is required to Mike Bernardi or a designated officer or the film will be required to compensate the officer the four hour minimum, $340.00 You may reach Officer Bernardi at 425,327.9110 or 425.754.4473

5. Do I have permission to film Everett Police and their equipment? How do I get permission?

Everett Police officers, vehicles, uniforms, insignia and equipment will not be made available for use on film by film companies without written express consent of the Chief of Police. For approval contact the Film Office at (425) 257-8681

6. How do I receive assistance (including pyrotechnics or Class C Special Effects permission) from the Everett Fire Department?

Pyrotechnics (fireworks use) or Class C Special Effects permits are issued, as needed, as part of the Master Film Permit. Include the request during the film permit application process. You can fill out the Fire Department Operational Permit Application online.

Everett Fire Department contact is Fire Marshal Steve Goforth, (425) 257-8104 or sgoforth@everettwa.gov.

7. What are the hours of filming in the City?

Filming in residential areas is prohibited between the hours of 10 p.m. and 7 a.m. weekdays and 10 p.m. and 9 a.m. weekends. This applies to the arrival and departure of cast, crew and equipment as well as actual filming. In some instances, if advance written approval is obtained from the residents affected, the Film Office may grant an extension.
(See attached Extended Hour Form pdf )

If an extension is granted, a noise variance is required. The cost of the variance is included in the permit fee and requires 10 days advance notice.

8. How do I get a hydrant use permit?

The permit needs to be filled out at the Everett Utility Center, 3101 Cedar Street, Everett, WA 98201. Open Monday - Friday 8 a.m. to 5 p.m. A check made out to the City of Everett for a water meter is required as deposit. There is also a monthly fee for use of the equipment. Please contact the Utility Billing office at (425) 257-8999 for the current fee schedule. Once the permit is complete and a deposit check is on file you will receive the water meter, hydrant wrench, garden hose adapter (if requested) and fire hose to access the water. Hydrant Permits allow you to pull from any hydrant within the city limits as long as they are not within a mile of a medical facility. After the meter and equipment is returned in good working order, your deposit will be mailed to you less charges for water used. Alternatively you can provide your own water truck and have it inspected, by appointment, at 3101 Cedar Street. After inspection and deposit you will be provided a magnetic permit that allows water to be drawn from any hydrant on our list of approved hydrants. If you have any questions please call or email Salina Haugen, 425-257-7264, sahaugen@everettwa.gov.

9. Can I film in Everett using a drone or mini-helicopter?

Film applications involving drones, mini-helicopters, or other UAS (unmanned aircraft) require proof that the operator meets the federal requirements. Drone operators must have a 333 Exemption with the FAA. Once Section 333 exemption is received and approved, the notification requirements for the filming area qualify as "High Impact Filming”.

10. What is the public benefit?

The City of Everett is not allowed by the Washington State Constitution to gift public funds. The Film Office needs to account for the use of City streets, parks and buildings during filming.

Film companies may make donations to the following 501 c 3 organizations that benefit the city of Everett:

July 4th Fireworks Fund
Make check payable to: Everett July 4th Foundation
Mail check to:
c/o Economic Alliance Snohomish County
Attn: Alicia Marcelina,
808 134th St SW #101, Everett, WA 98204
aliciam@economicalliancesc.org
(425) 743-4567
PDF of W-9

Parks Department Scholarship Fund
Make check payable to: Everett Parks Department Foundation
Jeff Price, (425) 257-7314, jprice@everettwa.gov
PDF of W-9

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Fire Department - Fire Safety Inspections

Show All Answers

1. How often should I expect a fire code inspection?

The goal for the Everett Fire Department was a 2 year inspection cycle for small business and 1 year for large buildings, schools and building storing hazardous materials.

2. I received a fire code inspection but the neighboring business did not. How come?

There are several reasons why a business may get an inspection. It could be an uncorrected deficiency from a previous inspection, a reported violation, a reported fire protection system deficiency, and so on. The best answer for your specific business will come from the fire inspectors themselves.

3. Where can I get my fire extinguisher recharged or inspected & tagged?

Please check your local telephone directory or internet search for fire extinguisher service. The Everett Fire Department does not recharge or inspect & tag fire extinguishers. To dispose of your fire extinguisher please check with Snohomish County Hazardous Waste

4. Do I really need so many fire extinguishers?

With some exceptions, the minimum quantity of fire extinguishers required is enough to meet the requirement for one on each level and no more than 75’ of foot travel distance from anywhere on the same level to a fire extinguisher.

5. What is wrong with using extension cords or multiple power strips "daisy chained" together?

The fire code prohibits using extension cords in place of permanent wiring. It also prohibits interconnecting of power strips. Power strips must be connected directly to a permanent electrical outlet. The primary issue is that a product must be used in accordance with it's listing. Fire's have resulted from the incorrect use of cords and power strips. A good explanation published by the Office of Compliance can be found here: Fast Facts Power Strips

6. How can I get my daycare or pre-school inspected?

Please contact the Everett Fire Department Fire Marshal's Office. We routinely do not inspect daycare's in private homes, but we will do a courtesy fire safety inspection.

7. How do I report overcrowding in a business assembly event?

If it is an emergency you should call 911. Otherwise call the Fire Marshal's Office, 425-257-8120 Or contact the Fire Marshal using the “contact us” link in the right column.

8. How to I report a locked or blocked exit?

To report blocked exits, locked emergency doors, contact the Everett Fire Marshal's Office at 425-257-8120 during business hours or forward a detailed e-mail message to FMO@everettwa.gov. For marked exits that are blocked or locked during an event or in a venue with large numbers of people, call 911.

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Fire Department - Outdoor Burning

Show All Answers

1. Can I have an outdoor fire on my property?

Normally yes, but there are conditions.

The City of Everett is a permanent no-burn area. However, small recreational fires are allowed if they are:

• under 3 feet wide by 2 feet tall
•  use only charcoal or seasoned firewood (not dimensional lumber)
•  Not within 25 feet of a structure or combustible material unless in an approved appliance with a clearly visible manufacturer’s listing and installed per manufacturer’s listing. Conditions which could cause a fire to spread within 25 feet of a structure shall be eliminated prior to ignition. 

No burn barrels! Burn barrel use was banned in Washington in 2000, and burning garbage has been illegal since 1967. 

During hot dry summer months Snohomish County will occasionally require a temporary burn ban. This means that even recreational fires are prohibited. Please check the Snohomish County Fire Marshal’s Office website to see if there is a current ban in effect. The Puget Sound Clean Air Agency (PSCAA) will also sometimes require a temporary burn ban due to air quality problems. Please check the PSCAA website for the current air quality ban status. To report an outdoor fire during these burn bans you can also file an online complaint or call PSCAA at call 1-800-552-3565.

City of Everett Municipal Code Reference

2. My neighbor’s recreational fire smoke is blowing into my property. Is that legal?

Open burning that is offensive or objectionable because of smoke or odor emissions or when atmospheric conditions or local circumstances make such fires hazardous shall be prohibited.

City of Everett Municipal Code Reference

3. Can I have a large bonfire?

Prior to conducting a bonfire for religious and/or ceremonial purposes a Fire Permit shall be obtain in compliance with Section 307.2 through 307.2.5 and Section 105.6 of the Everett Fire Code.

City of Everett Municipal Code Reference

4. Can I burn yard debris?

No. The State of Washington has permanently banned the burning of yard debris or trash in the City of Everett whether or not a burn barrel is used.

5. Can I have a portable outdoor fireplace on my property?

Recreational fires not assessable to the general public, or conducted on any public street, alley, road, or other public ground and are not classified as a “Prohibited Recreational Fire” are allowed without a permit under the following circumstances: 

1. LP-gas or natural gas recreational fireplaces, fire-bowls, fire-tables, fire-pits, or similar devices operated in its intended purpose as per manufacturer’s recommendations, and previsions found within the Everett Fire Code. Exception: The use of a LP-gas recreational devices is not permitted to be used on balconies, decks, or within 10 feet of combustible construction of a multi-family building unless provided with an automatic fire sprinkler system.                                                                                                                                                                                                                                       
2. Recreational fires, outdoor fireplaces, fire-bowls, fire-pits, or similar devices that comply with the following requirements: 
   1. Devices shall be used in accordance with the manufacturer’s instructions. 
   2. Devices shall not be operated within 25 feet of a structure or combustible material. Exception: Devices shall not be operated within 15 feet of a structure or combustible when used at one- and two-family dwellings. 
   3. Fires shall be limited to three feet in diameter and two feet in height. 
3. Upon discretion of the fire official, fires that are for the sole purpose of warmth and/or cooking when no other means is available, and the fire does not constitute a hazard. 

6. Can I have a permanent outdoor fireplace constructed on my property?

Yes, but you will need to go through the City’s permit and inspection process to do so. Call 425-257-8810 or visit the Building Department Permit Counter.

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Fire Department - Public Education

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1. My child had been overly curious about fire and/or setting fires. What should I do?

The Everett Fire Department provides services including education, intervention, and mental health referrals for any family member who has had past or present fire setting behaviors. We can be reached at 425-257-8120.

2. How do I find out about CERT training?

The 8-session course will provide a variety of disaster planning, recovery and survival skills aimed at surviving and assisting our community in disaster response and recovery. Everett citizens, as well as business owners, are encouraged to participate or send employees to these free emergency preparedness classes. To date, more than 600 people have participated in the Everett Fire Department CERT Program. Everett Fire Emergency Management Cert Class

3. Is the Everett Fire Department available for a Neighborhood Association Meeting?

On occasion we are able to come out and present and teach. Please fill out an interest form.

4. Public Education Handouts?

We provide resources, planning services, and information for community members, schools, businesses, and community groups. Our priorities are as follows: Fire safety for senior citizens Reducing falls for senior citizens Fire safety for children Home-escape planning

Safety and Education Handouts

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Fire Department - Residential

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1. How do I report vegetation that I think is a fire hazard?

Concerns or complaints about hazardous vegetation are now being handled by City of Everett Code Enforcement staff. Please contact the City of Everett Code Enforcement Department 425-257-8565. Code Enforcement

2. Does my landlord have to provide smoke alarms in my rental?

Yes. Washington State law requires the landlord to install working smoke detectors on each level and inside sleeping rooms. Replacing the battery however, is the tenant’s responsibility. Read More....

3. Does my landlord have to provide Carbon Monoxide (CO) detectors?

Landlords are required to install CO detectors by January 1, 2013. As with smoke detectors, tenants are required to maintain the units. Read More....

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Fire Marshal - Knox Box

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1. What is a Knox Box?

A Knox Box is an entry system that allows the Everett Fire Department to gain entry to your property in the event of an emergency. The components of a Knox Box include a UL-listed steel access box (or other access devices) with a UL-listed steel lid, lock, and key controlled only by the Everett Fire Department. Knox Boxes may be ordered from the Knox Company.

2. When is a Knox Box required?

Where access to or within a structure or an area is restricted because of secured openings or where immediate access is necessary for life saving or fire-fighting purposes, the fire code official is authorized to require a key box to be installed in an approved location. (International Fire Code 506.1)

3. How do I order a Knox Box or other Knox systems?

STEP 1 

Go to knoxbox.com.

STEP 2

When you reach the knoxbox.com, click "BUY" located on the top right corner of the screen.

STEP 3

You should see “Knox Online Store”.

STEP 4

Use the “Select State/Province” drop-box, and select WASHINGTON.

STEP 5

Using the space that says “Enter department name”, type “Everett Fire Dept” then push the red “Search” button to the right.

STEP 6

The “Everett Fire Dept” show up on the bottom left of the screen, push the blue “Select Department” button located on the bottom right of the screen.

STEP 7

You should see “Everett Fire Dept – EVERETT, WASHINGTON”. Now you are there, you can make your selections.

4. Does the City make money off the sales of the Knox Box?

No. The Fire Department has no interest in the sales of the Knox Company. The only purpose for the Key Lock System is to improve Fire Department Access in emergencies and to reduce property damage caused by forcible entry.

5. Where should my Knox Box be mounted?

Placement of Box

• No farther than 6 feet from the main/primary entrance to the building/business in a wall-lit area.
• Large buildings may be required to have two or more Knox Boxes
  • First box shall be no farther than 6 feet from the main/primary entrance in a wall lit area.
  • Additional box locations will be determined by the fire code official

• Shared box
  • Business shall be located in the same building.
  • Box shall be properly sized to accommodate the number of keys.
  • The box shall be centrally located in a well-lit area on the building so it is easily recognized by first responders.
  • Red Fire Department Alert Decals shall be placed on the upper right hand corner of each businesses main door.

Mounting Heights 

• Mounted to a building
  •  Mounting height shall be 6 feet
• Mounted to a post
  • Minimum mounting height 3 feet
  • Maximum mounting height 5 feet

Additional Information 

• All boxes shall be mount to a substantial building support, and each box will be inspected prior to keys be secured.
• Surface mounted boxes shall be located in a manner to prevent persons from accidentally hitting the box and causing injury.

Please notify the Fire Marshal’s Office with any questions or concerns regarding the placement of your Knox Box.

6. How do I lock my keys in the Knox Box? I did not receive a key?

Property owners do not receive keys that will open their Knox Box. Any key that will open your Knox Box will also open other Knox Boxes in the City. For that reason, only the Fire Department has the master key. When your box is mounted and ready to install keys, call the Fire Marshal’s Office (425-257-8120) and a Fire Inspector will come and place the keys securely in your box.

7. What keys need to be installed in my Knox Box?

The Everett Fire Department can assist you in determining this. Keys required will vary from one business to another. Keys can range from all inside doors and all inside doors which control access to shared systems such as HVAC (Heating, Ventilation, and Air Conditioning), sprinkler systems, alarms, and electric panels.

8. What are the different types of Knox Systems and how are they used?

BOXES -

The Knox Box is a box that property owners install on the exterior of their building that will store entrance keys and cards used exclusively by the fire department during emergencies.  When a fire breaks out or there is a medical emergency, the Knox-Box allows immediate entry into a building and/or property by the fire department without forced entry which can cause damage and delay. 

There are a variety of Knox Boxes available to choose from the two most common are the surface mount box and recessed mount box. The surface mounted box allows for the box to be mounted directly to a wall or structure with minimal alterations to the building. The recessed mounted box allows for the box to be mounted recessed into a wall where the door of the box will be the only component of the box exposed. It is also important to consider size of the box prior to placing an ordering, first determine the number of keys or cards that will be needed into the box.

An improperly sized box will cause problems for keys to be secured due to the door on the box not being able to be close and lock properly. If the box cannot be secured properly the fire code official can deny the box and a new or additional box may be required, which will cause unwanted delays to your project.

Benefits to having a Knox Box on you building/ business:  

• Eliminates barriers and allows first responders to quickly gain access to secured properties when time matters most.
• Reduces damage cause by forced entry during an emergency
• Eliminates costly repairs from forced entry in a false alarm scenario

KEY SWITCHES - 

The key switches is primarily utilized to override electronic gates and motorized doors to allow first responders rapid access. Time is critical during an emergency response. Locked gates, fences, or similar barriers can delay first responders from getting to here help is needed. Key switches allow first responder to open electrical gates and roll-up doors without delays and force entry.

International Fire Code 506.2 An approved lock shall be installed on gates or similar barriers where required by the fire code official.

LOCKING FIRE DEPARTMENT CONNECTION CAPS (FDC) – 

The Knox Locking Fire Department Connection Caps (FDC Caps) are designed to protect fire department connections (FDCs), keeping pipes clean of debris to ensure the delivery of high-pressure water flow to fire sprinkler systems, protect from damaged threads, and theft of FDC components.

International Fire Code Section 901.6 Fire detection, alarm and extinguishing systems shall be maintained in an operative condition at all times.

Reasons to use Knox locking FDC caps:

• Prevent debris from blocking system
• Protect connection threads from damage
• Peace of mind knowing the system will work when needed
• Reduce potential theft of FDC components
• Prevent random cap removal
• Keeps your building compliant with Fire Codes

PADLOCKS - 

The Knox Padlocks are primarily utilized where manual operated gates have been installed restricting access to fire department access roads and fire lanes.

International Fire Code 506.2 An approved lock shall be installed on gates or similar barriers where required by the fire code official.

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Fire Marshal Inspection Fees

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1. What is the Fire Safety Inspection Program?

The Fire Safety Inspection Program is a comprehensive fire inspection of both buildings and businesses within the City of Everett. As required by the State of Washington, the Everett Fire Department adopts the Fire Code and has the authority to render interpretations of the code, and to adopt policies, procedures, rules and regulations in order to clarify the application of its provisions.  The Fire Marshal’s Office is authorized to conduct inspections to determine the extent of compliance with the Fire Code and all appropriate operational permits for hazardous operations have been issued.

2. Does the Fire Safety Inspection Program apply to me?

The program applies to commercial, multi-family and industrial buildings. Businesses legally permitted in a single-family residence are generally exempt from the inspection program.

3. What areas are included in my inspection?

The inspection covers all business areas, public areas, and the exterior space of a building.

4. How is my Fire Safety Inspection fee calculated?

All Fire Safety Inspections conducted on commercial buildings/business throughout the City of Everett will be assessed with an Inspected Square-footage fee.

Exception: Multi-family buildings, Some Vacant buildings, Building Shells, and Public School District school sites.

• Operational Permits

Operational Permits are required to ensuring safe operational practices of those individuals, companies, and businesses who wish to use or participate in operations that are considered to be hazardous and pose a potential threat to the safety and wellbeing of the general public. Fees will be calculated by adding the square-footage fee listed above with each Operational Permits required by the fire code.

• Multi-family fire safety inspection

Fees will be calculated per unit.

• Vacant Buildings Inspection

Fees will fall into one of the three categories:

• Exterior Inspection with Systems Verification
• Inspection with No Systems 
• Interior Inspection – Use Square-footage Fee
• Building Shell or Shared Spaces

An area or space that is common to multiple tenets within a structure that is not under the direct supervision or management of a single business owner or tenant. Can include common suppression systems, fire alarms, exiting systems, and devices used throughout multiple tenant spaces. Fees will fall into one of the two categories:

• Building Without System(s) (Fire Sprinklers, Fire Alarm, Fire Pump…)
• Building With System(s) (Fire Sprinklers, Fire Alarm, Fire Pump…)             
• Re-Inspection

Fees will fall into one of the three categories:

• Satisfactory Re-Inspection – No Charge
• Unsatisfactory Re-Inspection - Fee
• Unsatisfactory Re-Inspection second and each additional - Fee

5. How much is the fee?

View the Fire Marshal’s Office Fee Schedule. 

6. Do other fire departments charge inspection fees?

Yes, other comparable departments use a similar fee structure for fire safety inspections.

7. Who will be responsible for paying the fee for the inspection? Business Owner or Building Owner?

Business Owners are responsible for the following fees:

• Square-footage fees (inspection of a business)
• Operational Permits
• Re-Inspection

Building Owners are responsible for the following fees:

• Multi-family fire safety inspection (Square-footage if required)
• Vacant Buildings Inspection (Square-footage if required)
• Building Shell or Shared Spaces

8. What will happen if violations are found?

If violations are found, you will be asked to correct them. We will conduct a re-inspection within 15-30 days to verify the violations have been corrected. Violations considered an imminent danger or life-threatening will result in immediate corrective action.

9. What happens if I do not correct my deficiencies?

If the deficiencies are not corrected by the time of your first re-inspection visit, additional compounding fees will be assessed until the deficiencies are corrected. There is a large number of businesses throughout the community that require fire safety inspections and if a reduction in the number of follow-ups can be accomplished, the more business that can be inspected on a regular basis.  

10. How do I benefit from this program?

There are many benefits to the fire safety inspection program, but the most important is the increase in life safety for you, your customers and employees. Regular fire and life safety inspections are a critical part of fire prevention, they not only protect people and property, but also can protect economic interests. By preventing or reducing losses, businesses can avoid financial disasters stemming from fires.

Additionally, annual fire safety inspections are one of the factors that the insurance industry uses to calculate insurance rates paid by businesses.

11. How can I best prepare for my inspection?

Please review our fire safety inspection checklist for a list of common items that will be inspected for compliance.

12. Who can I call if I have questions about this program?

If you have additional questions about the Building Inspection Program, you can email the Fire Marshal’s Office or call (425) 257-8120.

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Fireworks FAQ

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1. Are fireworks allowed in Everett?

No. Fireworks are illegal year-round in Everett, including southwest Snohomish County.

2. Is Everett hosting a Fourth of July event with fireworks?

Yes! The City of Everett is hosting the annual Fourth of July festival at Legion Memorial Park with live music, food trucks, a beer garden and fun for the whole family. Festivities begin at 3pm with the fireworks display planned for 10:30pm. More information at visiteverett.com/july4

3. What happens if I’m contacted by police/fire for possession or discharge of fireworks?

Violator’s fireworks will be confiscated, and you will be criminally cited.  Penalties include criminal citations with large fines and/or jail time.

4. What if my neighbors are lighting off fireworks in a banned area?

Fireworks are illegal year-round in Everett and unincorporated southwest Snohomish County.

To report the illegal discharge of fireworks, call the non-emergency number: 425-407-3999.

If there is an immediate threat to life or property, including fire or injuries, call 911.

5. What should I do if I find fireworks?

Report it by calling the non-emergency number: 425-407-3999. Police/fire will respond as call load allows to confiscate the fireworks. In an emergency, call 911.

6. What should I do if I find a piece of pipe with a fuse coming out of it?

Leave the device where it is, do not pick it up and immediately call 911.

7. Are sky lanterns allowed?

No sky lanterns are banned in Washington. They pose a high fire risk.

8. What do I do if a firework started a fire?

If a house is involved, alert the homeowners to get out and stay out, and immediately call 911.

9. What should I do if someone is lighting off fireworks before or after the 4th of July?

Fireworks are illegal year-round in Everett and unincorporated southwest Snohomish County. That includes on and around the Fourth of July!

To report illegal discharge of fireworks, call the non-emergency number: 425-407-3999.

If there is an immediate threat to life or property, including fire or injuries, call 911.

10. Are novelty fireworks like pop-its allowed?

Novelty or trick devices like "pop-its" and "snappers" are OK to use in most areas.

 

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LTAC/Lodging tax grants

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1. Who can apply for and receive an LTAC grant?

Non-profits and public agencies may apply for a LTAC grant. For-profit event producers may apply by partnering with a non-profit or public agency. This is called a “cooperative project” where the non-profit or public agency serves as a sponsor of the event.

2. How long does it take to fill out the application?

We estimate that it takes about 90 minutes to read, comprehend and thoughtfully answer the questions. We strongly suggest that you read the application in its entirety before filling it out. Make note of any questions you may have and reach out to Simone Tarver at starver@everettwa.gov for answers. You’ll have a much easier time with the application if you prepare all pertinent information before putting “pen to paper.”

3. What is LTAC?

LTAC is an acronym for the Lodging Tax Advisory Committee. The acronym gets used several ways when discussing the lodging tax grant program and is commonly used to describe the grant fund. For example, people may say, “you may want to consider applying for LTAC to help promote your event.” In this scenario, you apply to the Lodging Tax Advisory Committee (LTAC) who oversees the grant funds distribution.

4. Where does the LTAC money come from?

The grant program is made possible through taxes paid by consumers when they stay in paid lodging in the city of Everett.

5. When are applications due?

The LTAC application closed at 5 p.m. on Tuesday, Jan. 31, 2023. The application will re-open in early 2024.

6. How do I submit my application?

Email your completed application to Simone Tarver at starver@everettwa.gov.

Or mail it to:

City of Everett
C/O Simone Tarver
2930 Wetmore Ave.
Suite 10-A
Everett, WA 98201

7. How and when will I hear back about the status of my application?

You will hear back via email in March.

8. How do I improve my chances of receiving an LTAC grant?

The LTAC grades all applications using the same grading criteria which can be found on pages six and seven of the application. Applicants earn “bonus points” for programs and events that occur in the off-season (Sept. 1 – June 30) and generate overnight visitation where guests stay in paid accommodations.

9. Where can I read the RCW about lodging taxes?

Information regarding lodging taxes may be found in RCW 67.28.

10. What can an LTAC grant be used for?

We are putting together a user-friendly guide to eligible expenses, but for now, please see RCW 67.28.1816.

11. How should I track the number of overnight stays my program or event generates?

You can approach this in several ways. 

If your event or program requires attendees to register or buy a ticket, you can include the following survey questions when they check out:

• Are they staying in overnight paid accommodations?
• Are they traveling over 50 miles and staying overnight in unpaid accommodations (with friends or family)?
• Are they traveling over 50 miles and staying for the day only?

You can work with hoteliers on “special rates” for those who attend your event or program. At the end of your program or event, you can get reports from hotels that show how many times guests used your special rate.

If you’d like to take a more analog approach, you can also survey attendees during your event.

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Metering Program

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1. How do I know if I am affected?

Your water bill will tell you. If you have a water meter, your bill indicates the quantity of water you used, and the amount you pay varies each billing period. Homes that already have meters are not affected by this program. If don’t have a water meter, your bill shows a flat rate due, and you pay the same amount each billing.

2. When will I start paying the metered rate?

When the City completes all of the installations in your area, the information on your water bill will change telling you how much water you used and how much you would pay at the metered rate. This will continue for 1 year. Then you will be converted to the metered water rate. In the meantime, you will continue to pay the flat rate for your water unless you request to be converted to the metered rate sooner.

3. Will I pay more with a meter?

Most customers will not see a significant change in their water bill. The average home uses about 6,600 gallons of water per month. Homes that use the average or less may see a slight reduction in their bill, while high water users will see an increase. Many factors affect how much water you use. This is why we are giving you a year to understand and manage your water use before the metered rate takes effect. For more information please follow the provided link.

EPA Water Savings Calculator

4. What can I do to use less water?

For tips on using less water, please follow the provided link. WaterSense Water Saving Tips

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Municipal Court

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1. How do I continue my case?

Please contact the court at 425-257-8778 for more information.

2. How do I get a public defender?

You have the right to have an attorney represent you if you have been charged with a crime that includes a potential jail sentence. If you cannot afford an attorney, you may screen to see if you qualify for a court appointed public defender. The Office of Public Defense holds screenings at the Everett Municipal Court on Wednesdays and Fridays during the arraignment calendar. You can contact their office at 425-388-3500 if you wish to screen prior to your arraignment date. If you do not qualify for a court appointed attorney, you may choose to privately hire an attorney to represent you. By law, court staff cannot give legal advise or refer you to an attorney.

3. How do I take care of a warrant for my arrest?

Municipal Courts in Marysville, Everett and Edmonds are offering an original new program that will allow defendants to have their warrants recalled and new hearings set. For more information, access the online resource on warrants. Warrants Resource

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Online billpay

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1. Do I have to sign up to have my payments paid automatically to use the online bill pay service?

No. You may use the “Pay Now” payment service for a one-time payment.

2. What is the “Pay Now” payment service?

“Pay Now” allows you to make a one-time payment on your City of Everett Utility account. All payments made before 11:59 p.m. PST will be reflected on your utility billing account that day. Please allow up to 3 to 5 business days for your payment to be reflected on your bank account. Payments over $5,000 cannot be processed online.

Important: If your services are in the process of being shut off, you cannot use this service as a method of preventing it. Payment needs to be made in person or via telephone. Please pay at the Utility Billing office located at 3101 Cedar Street, Everett, WA 98201, or over the telephone at 425-257-8999, Monday through Friday, between the hours of 8 a.m. and 5 p.m.

3. How do I make a utility bill payment using the “Pay Now” payment service?

• Enter your Customer Number and Account Number.
• The payment amount will  automatically fill with your most recent account balance. If you want to pay an amount other than your account balance, you will need to enter it manually.
• Select your payment method.
• Enter your bank account or bank card information.
• Enter your name, address, phone number and email address.
• Submit the payment and receive your payment confirmation reference ID.

You will need to enter this information each time you make a payment using the “Pay Now” payment service. We recommend that you enroll in the online bill pay (AutoPay) service to avoid having to re-key this information each time you make a payment.

4. Is there a service charge for using the Pay Now payment service?

No.

5. How do I sign up for online bill pay (AutoPay)?

Go to the new online payment portal and complete the New User Registration form. Once completed, an email with an account verification link will be sent to you. Click on the link to complete your account verification.

6. Is there a limit to the amount I can pay online?

Yes. Payments up to $5,000 can be processed online.

7. Can I make a payment using my checking account?

Yes, but if your payment gets returned by the bank for any reason - insufficient funds, closed account, incorrect account numbers, etc. - you will be charged an nonsufficient funds (NSF) fee, and your service will be in jeopardy of being disconnected.

8. Will you send me a confirmation of my payment?

Yes, an email confirmation will be sent to the email address you provide.

9. Paperless Billing

If you opt to receive your bills electronically, you will get an email notification each month when your new bill is available. You can view it online and make a payment. If you choose to go paperless, no further paper bills will be mailed to you. If you change your mind, you can always revert back to receiving paper bills.

10. Do you accept credit card or debit card payments?

Yes. We accept VISA or MasterCard credit cards or debit cards. Debit cards are processed the same as credit cards.

11. How can I contact customer service if I have questions or problems with the one-time payment service?

Please contact us at 425-257-8999, Monday through Friday, 8 a.m. to 5 p.m. PST or email us.

12. What Internet browsers are supported by the payment portal?

Most modern browsers will work. We have tested Microsoft Edge and Goggle Chrome. However, Firefox and Safari should work as well. You should *not* use Internet Explorer as it very old and has known issues with the payment portal.

13. If I’m getting an error when trying to use the payment portal, are there any steps I should try out first?

Yes, a few general troubleshooting steps are suggested. You can try to use an “InPrivate” or “Incognito” browser session to see if that fixes your issue. You also might try deleting your browser cache. These steps clear a lot of issues when using websites.

14. If I’m reporting a problem, what information that I should include?

If you are sending an email to report a problem, please include the following information:

• A screenshot of any error message
• Any steps you have taken to try and resolve the issue (e.g., deleting your browser cache)
• The device you are using (e.g., Windows 10 computer, Android Phone, iPhone, etc.)?
• The browser you are using (e.g. ,Chrome, Safari, etc.)

15. What browsers are recommended and supported?

Mobile and desktop versions of Chrome, Edge, Firefox and Safari are supported. Generally, this is true for the current and previous two versions.

16. What should I do If I suspect I am having a browser compatibility issue?

You may want to try:

• Clear your browser cache or try a "private/incognito" browser session
• Check your browser version and update it if it is not current
• Try a different browser, if possible

17. I am trying to make a payment, but nothing seems to be happening after I click the blue “Pay Bills” button.

This problem is usually caused because a browser is blocking a new window or tab from opening. This feature is called “popup blocking” on most browsers. It must be disabled on the utilitybilling.everettwa.gov site for the site to work properly.   

The steps to disable popup blocking for a site varies from browser to browser. They will usually display a subtle message telling you they blocked a new window from opening.  You may try searching for “disable popup blocking on <browsername> “ for help. For example, “disable popup blocking on chrome.”  Please remember to always be careful and only click through to trusted sites for help.

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Open Data

Show All Answers

1. Why get an open data platform?

Open data was a recommendation from the Envision Everett 2037 report. It was also included in Mayor Franklin's direction on Community Engagement and Inclusion, as a potential tool to increase government transparency and create an inspired, empowered and engaged community.

2. What is open data?

Open data and content can be freely used, modified, and shared by anyone for any purpose. 

3. What is not considered open data?

Personally Identifiable Information (PII) or information exempt from the Washington Public Records Act is not considered open data.  

4. What types of data will the City make available?

Data will be available from several city departments, including Library, Public Works, Police, and Fire. Not all City departments will have datasets available at launch, but they will be added afterward on an ongoing basis.

5. How often will new data be added?

New data will be added on a continuous basis, likely quarterly, or as it becomes available.

6. How often will data in the portal be updated?

Data already added to the portal will be updated on regular schedules, which will vary depending on each particular dataset.

7. What if I’m looking for data that isn’t available?

The City will provide an online form for requesting new datasets, and the open data platform will include tools to provide feedback on data quality or contact the person responsible for publishing the data.

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Pallet Shelter Pilot Program

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1. How is this pilot funded?

The Pallet Shelter Pilot is funded for one year through a grant from the Washington State Commerce office and a 1/10 of 1% sales tax allocation. It is funded by WA Dept. of Commerce grant funds and Snohomish County Human Services for upfront site development, purchase of 21 Pallet Shelters and operating cost for one year.

$ 985,149 from Washington State Dept. of Commerce grant + $55,000 from 1/10 of 1% Sales Tax Allocation- MAC = $1,040,149

2. Will the City conduct outreach to all property and business owners along Smith Ave about the project, not just those within 500 feet of the site as the project moves forward?

We will be doing outreach virtually and will invite the greater Smith Avenue area, as well as the Everett community at large.  In addition, the land use application process will require reaching out specifically to those businesses within 500ft, however that will be done by the Everett Gospel Mission, as they will be in control of that process.

3. What are the requirements for someone to live in the shelters? How will they be chosen?

Pallet residents must agree to site rules and behavior expectations, including guest policies and limiting accumulation of property.  In addition the individual must agree to enroll in the County’s Coordinated Entry. 

Individuals will be referred from Community Outreach and Enforcement Team for entry to the Pallet community.

4. What is the managing agency’s role? What is the City’s role in the Pallet Shelter Pilot?

The managing agency will be responsible for the Pallet Shelter Pilot site and program management. This will include staffing, security, sanitation (hygiene services/ restrooms), waste management, site conduct, and bridging residents to current social services.  

The City’s role is to ensure we meet the contractual agreements that exist between Washington State Department of Commerce, Snohomish County Human Services, the City of Everett, and the managing agency. This includes ensuring the management plan agreement is adhered to and to reimburse the managing agency for the expenses they incur to manage the site.  

5. How long do people typically live in these shelters before they transition to permanent housing?

As this is a new program we do not have statistics on how long Pallet residents will live in these shelters, however we do know some will move on to other shelter or housing options. One of requirements to live in these shelters is to enroll in the Snohomish County Coordinated Entry System. Coordinated Entry is a process for people to access the prevention, housing and/or other services that they need. Coordinated entry incorporates uniform screening and assessment, prioritization and program matching, and connections to mainstream services to help those seeking housing and services access appropriate programs more efficiently. 

6. What kinds of services will Pallet residents receive?

Pallet residents will not be required to receive services. The managing agency will ensure the residents know where they can obtain any services they may need. In close proximity is the Everett Gospel Mission which serves daily meals, can provide access to shower and laundry facilities, and can refer to other services as needed.

7. How many people will this project shelter?

There will be 20 Pallets, and we intend to shelter 30 individuals.  

8. Who is enforcing the rules and what happens if residents break the rules?

The management agency will enforce the rules and established consequences if they are broken.

9. How is this any different than the tent cities we see in other communities?

This is an organized and funded pilot project using Pallet units not tents to shelter individuals. Also, the city is requiring a management agency to oversee the shelter community and to ensure safety, security and sanitation on the site.

10. Will the pallet project continue beyond the one year of current funding?

The Pallet Shelter project is a one year pilot with funding from the Department of Commerce and Snohomish County. At this time, we don’t know if this program will continue. We will be evaluating program success and challenges throughout the year.

11. If successful, will additional locations be set up?

If we find Pallets prove to be a viable and successful way to shelter and create stability for our homeless residents, the City would be open to expanding this location or working to develop a site in a different location.  In addition, the City would like to explore if Pallet Shelters could support students and families who are homeless.  

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Parks - Colby Trees Project

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1. Why did the Parks Department create a Colby Avenue Tree Plan?

Parks has received numerous requests from the residents along Colby Avenue to remove the Colby Avenue median trees because of root invasion that has cracked and elevated streets and sidewalks. Additionally, there have been reports of limbs falling, and some residents are reporting allergic reactions to the leaves and hairs that come from the trees. As a result, the Parks and Facilities Department hired two independent consultants to conduct a tree study to assess the health of the trees along Colby Avenue.   In addition, the departments’ Arborist also did an assessment.  This information was shared with the Park Board/Tree Committee who felt that Parks needed to come up with a long-term plan for the Colby median trees.

2. Are you planning on removing all the trees?

Eventually all the existing trees will need to be replaced, as they are near the end of their productive life span and are in steady decline.  However, this process will happen slowly and with lots of opportunities for community input.   Our Parks Arborist will continue to monitor the condition of all the trees along Colby Avenue annually.  Parks will contract with an independent consultant to evaluate the conditions of all trees along Colby Avenue every five years and will update the plan with any change in the condition of the trees in the report.   Trees that are considered dead, dying, or diseased would be removed. Once there is a significant ½ or full block of Colby with no trees, then soil remediation and replanting will occur.  Parks has gained public support to remove 1 declining tree, remediate soils and replant 3-4 new trees on the 1700 Block as a “demonstration area” to see how the public likes the trees selected.  We hope to start this project in the Spring of 2022.  If the demonstration area is well received, then progress on the steady replacement of the trees could move faster than what is outlined above.

3. Why were trees removed in fall of 2020 and not the other trees along Colby Ave.?

The trees that were removed were identified by the Tree Study as trees that were dead, dying, or diseased.  As a result, Parks staff removed the trees that were considered high risk or in a critical condition.

4. What does remediate soils mean?

In an effort to set the new trees up for success, Parks plans to remove the compacted nutrient depleted clay-based soil in the medians and replace it with soil that is well draining, healthy, and nutrient enriched that will allow the new tree root systems to grow deep down into the earth offering a strong, stable anchor, and better access to water, rather than crawling along the surface, searching for water and causing street and sidewalk damage, as they have in the past.  

5. When will trees start to be removed?

Construction for the 1/2 block demonstration area will likely start in the Fall of 2022/Spring of 2023 based on the acquisition of trees that meet project specifications.

6. Why doesn’t Parks just cut down all the trees and replant with new trees?

Eventually, all trees in the Colby strip will need to be replaced and replanted with a species that is more appropriate for the median.  While removing all the trees at once may be less expensive ultimately, Parks feels taking all the trees down at once would be a significant and abrupt change in aesthetic appearance.  Park’s funding is limited, and the removal and replanting process will likely happen over the next decade, as funding and project management time is available.   Parks would like to acknowledge that public support for this project is mixed, with as many people wanting the trees to be preserved as removed.  Parks has established parameters to assist with decision making process moving forward.   For example, for a ½ block remediation, the following parameters where presented:

• Once a block has 120 feet or more with no trees standing; or
• When 3 or fewer trees are remaining on a ½ block, and one of the trees has a risk rating above low, or a tree condition rating below fair, or the Park Arborist has determined one tree is in steady decline; and
• Parks has the money to perform the work; then
• Community outreach will begin around tree, stump and root removal, remediation of soils and replanting of new trees for that ½ block.

7. Why are the trees dead, dying or diseased along Colby Avenue?

For the best outcomes, trees should be planted in soil that is permeable, so that roots can grow down, rather than expand out.  Additionally, trees should be spaced generously so they have room to grow out.  Finally, different species should be planted so that diseases common to some species are not spread through the entire block.  When Parks eventually replants, the soils will be remediated so roots can grow deep, the trees will be planted so there are no more than 7 per block, and at least 3 different tree species will be selected for variety.

8. If you take a tree down, are you going to plant a new tree in its place?

Replanting will only start to happen as the public approves ½ and full blocks for soil remediation and replanting.   Part of the issues with the current trees along Colby Avenue involve over-crowding of trees, forcing them to compete for space and water. New trees will need to be spaced in a way overcrowding will not be a factor in the future.  Soil remediation will not be successful on a single tree basis because of the root system from other trees.  There are currently 68 trees standing on the Colby Avenue median. If we plant 7 trees per block, that will bring the total to 63 trees, or a net reduction of only 5 trees.  

9. What trees are you planning to plant in place of the existing trees?

Parks’ recommendation is for the following 3 tree species to be planted in place of the London Planes:

• Emerald Sunshine Elm (Ulmus Propinqua)
• Copper Beech (Fagus Sylvatica Atropupurea)
• Scarlet Oak (Quercus Coccinea)

Elm	Beech	Oak

    

10. Why weren’t native species selected?

Washington’s large native deciduous trees will not fit into the criteria that was developed when Parks is deciding on an appropriate tree for the Colby strip.  The criteria included:

• Tree must have a behaved root system
• Tree must still allow for good sight lines at intersections
• Tree must be a large shade tree
• Tree must be heat and drought tolerant
• Tree must be resistant to disease and pest infestation
• Leaves must not cause skin or lung irritation

11. What surface would go underneath and between trees?

Parks is recommending mulched beds between trees.  Mulch provides a more hospitable environment for trees to grow and is easily maintained, prevents damage from mowers to the tree trunks and roots.   Additionally, the breakdown of this organic debris will introduce further nutrients into the soil and reduce compaction.   If the public has interest, Parks is open to investigating other landscape options to fill in open areas between trees near the middle of the block.  However, these options must be low or no cost to maintain.

12. Why are only deciduous trees being planted instead of evergreen?

If the public had an interest in evergreens, Parks would suggest a short pyramidal shaped tree such as Austrian Pine (Pinus nigra) or columnar shaped trees such as Korean Fir, Weeping Alaska Cedar, or Columnar Spruce. These smaller conifers will be less likely to block sight lines and would be less likely to have people camping out under them.

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Parks PROS Plan update

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1. What is a PROS Plan and why is the City developing one now?

Everett is updating its 2016 Parks, Recreation and Open Space (PROS) Plan to guide its park system to meet community needs. The PROS Plan is a locally-prepared plan that will contain Everett’s vision, goals, service objectives, and a program for both park capital investment and park system operation. Every six years, the PROS Plan is updated to meet Washington State Recreation and Conservation Office (RCO) guidelines so Everett can be eligible for grant funding.

The PROS Plan will also create a capital plan with revenues and costs that can fold into the City’s Comprehensive Plan and budget, as well as support a parks impact fee so that as the City grows, the park system can be improved and sustained.

2. What is the project timeline?

The project will be developed over 2021 with adoption by March 1, 2022 to meet RCO requirements.

• Vision stage: spring 2021
• System concepts: summer 2021
• Draft plan: fall 2021
• Adoption: by March 1, 2022

At each stage we will seek public engagement through surveys, interviews, meetings, outdoor pop-up activities and walk shops, online open houses and more.

3. Where is my park?

Everett manages about 780 acres of property. This includes: more than 50 parks and green spaces throughout the city, golf courses, playgrounds, boat launches, sports courts and ball fields, contracted sports leagues, facility rentals, a community garden, ranger services and volunteer opportunities. Explore Everett parks and create your own adventure!

Everett’s focus is on providing and maintaining parks and recreation facilities for community enjoyment. Everett now contracts with recreation entities to bring programming to the community. For more information on the change in recreation resources see this page.

Other park and recreation providers in Everett include Snohomish County and the Port of Everett. School Districts also have assets that may be available after school hours. The PROS Plan Update will address the full range of park assets available in Everett from City and non-city providers. Understanding Everett’s niche and gaps in parks and recreation resources can help the City effectively focus its limited resources.