Utility Bill Payments
Beginning April 5, the Utility Billing counter will open for in-person appointments Mondays, Tuesdays and Thursdays from 8 a.m. to 4 p.m. for:
Appointments will not be accepted for customers to simply pay their bill. See "payment options" below for more information on how to pay your bill.
Masks and social distancing are required while in City facilities.
Past due payments
To ensure prompt posting, all past due payments should be made in person at the utility services office, located at 3101 Cedar Street.
You can make a one-time payment or create an online account and set up automatic payments using the online payment system. The online payment system accepts VISA, MasterCard or e-check using your bank's routing and account number.
Pay by mail
You can mail your payment to:
3101 Cedar Street
Everett, Washington 98201
Pay over the phone
You can make an automated phone payment by calling 1-833-339-3576. The automated pay by phone system accepts VISA, MasterCard or e-check using your bank's routing and account number.
Pay in person
Utility services office
- 3101 Cedar Street
- Drop-box is available 24 hours a day (located on the south side of the building)
Everett Municipal Building
- 2930 Wetmore Avenue
- Drop-box available on 1st floor (Suite 1A), next to City Clerk's office
Utility bills are sent out monthly. Payment is due 20 days from the date of billing.
Utility Services public counter closed until further notice
The City of Everett has declared a State of Emergency. Due to public health concerns related to COVID-19, the Utility Services public counter is temporarily closed to the public until further notice. We will remain available during regular business hours via phone, email, and postal mail. Additionally, check and/or money order payments will be accepted in drop-boxes (south side of 3101 Cedar Street and the front entrance to 3200 Cedar Street). During this time, we encourage our community members to utilize our online resources. Please note that we will be experiencing a higher volume of calls and emails with limited staff available to respond. We will respond to your inquiry in the order received.
Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. Everett water utility is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. This Proclamation does not relieve customers from the obligation to pay for utility services. See the Discounted Rates tab on our Utility Services page.
State bill assistance contact
The state’s single point of contact for bill assistance information: Utilities and Transportation Commissionv(UTC) Consumer Hotline: 1-888-333-WUTC (9882) or firstname.lastname@example.org