Utility Bill Payments

COVID-19 update from City of Everett

Utility shutoff moratorium ending graphic Opens in new window

The Utility Billing counter is open for in-person appointments Mondays, Tuesdays and Thursdays from 8 a.m. to 4 p.m. for:

  • Leak adjustment requests
  • Complex billing issues

Appointments will not be accepted for customers to simply pay their bill. See "payment options" below for more information on how to pay your bill.

Click the button below to schedule an appointment online or call 425-257-8999.

  1. Payment options
  2. Billing information

Past due payments

To bring a past due account current, call utility services and speak to an account specialist.

Pay online

You can make a one-time payment  or create an online account and set up automatic payments using the online payment system. The online payment system accepts VISA, MasterCard or e-check using your bank's routing and account number.

**On May 15th from midnight to 3:00 am the payment processing portal will be unavailable due to scheduled maintenance.** 


Click here to pay your utility bill online Opens in new window

 

Pay by mail

You can mail your payment to:

Utility Billing
3101 Cedar Street
Everett, Washington 98201

Pay over the phone

You can make an automated phone payment by calling 1-833-339-3576. The automated pay by phone system accepts VISA, MasterCard or e-check using your bank's routing and account number.

Drop off your payment 

Utility services office

  • 3101 Cedar Street
  • Drop-box is available 24 hours a day (located on the south side of the building)

Everett Municipal Building

  • 2930 Wetmore Avenue
  • Drop-box available on 1st floor (Suite 1A), next to City Clerk's office

Ratepayer assistance

Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. Everett water utility is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. This Proclamation does not relieve customers from the obligation to pay for utility services. See the Discounted Rates tab on our Utility Services page.

State bill assistance contact

The state’s single point of contact for bill assistance information: Utilities and Transportation Commission (UTC) Consumer Hotline: 1-888-333-WUTC (9882) or [email protected]