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Utility Bill Payments
Utility Services public counter closed until further notice
The City of Everett has declared a State of Emergency. Due to public health concerns related to COVID-19, the Utility Services public counter is temporarily closed to the public until further notice. We will remain available during regular business hours via phone, email, and postal mail. Additionally, check and/or money order payments will be accepted in drop-boxes (south side of 3101 Cedar Street and the front entrance to 3200 Cedar Street). During this time, we encourage our community members to utilize our online resources. Please note that we will be experiencing a higher volume of calls and emails with limited staff available to respond. We will respond to your inquiry in the order received.
Ratepayer assistance
Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. Everett water utility is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. This Proclamation does not relieve customers from the obligation to pay for utility services. See the Discounted Rates tab on our Utility Services page.
State bill assistance contact
The state’s single point of contact for bill assistance information: Utilities and Transportation Commissionv(UTC) Consumer Hotline: 1-888-333-WUTC (9882) or consumer@utc.wa.gov
Billing schedule
Utility bills are sent out monthly. Payment is due 20 days from the date of billing.
Past due payments
To ensure prompt posting, all past due payments should be made in person at the utility services office, located at 3101 Cedar Street.
Pay online
You can make a one-time payment or create an online account and set up automatic payments using VISA or MasterCard by using the online payment system.
Pay by mail
You can mail your payment to:
Utility Billing
3101 Cedar Street
Everett, Washington 98201
Pay over the phone
You can pay with VISA or MasterCard by calling 425-257-8999
.
Pay in person
You can pay your utility bill in person at 2 locations in Everett, Washington.
Utility services office
- 3101 Cedar Street
- Drop-box is available 24 hours a day (located on the south side of the building)
City hall
- 2930 Wetmore Avenue
- Cashier and drop-box available on 1st floor, next to City Treasurer’s office