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**On May 15th from midnight to 3:00 am the payment processing portal will be unavailable due to scheduled maintenance.**
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Learn about Everett's water system
The City of Everett has a discounted rates program for senior citizens and people with disabilities living on limited incomes, and a low-income assistance program available to qualifying customers.
View or download the discounted rates (PDF) for program details and to see if you qualify.
Contact Utility Services email or 425-257-8999 for more information.
For information about third-party insurance related to utility infrastructure on private property, contact the Washington Office of Insurance Commissioner at 1-800-562-6900.
Please note: The City of Everett is responsible for and maintains sewer lines in the city public right of way. Within the Everett city limits, per city ordinance 14.08.260, private property owners are responsible for the integrity and maintenance of side sewers outside of the city right of way and any materials they discharge into the sewer up to the sewer main.
If you have a leak, or need to turn off your water for projects or repairs, there should be a shut-off valve on your plumbing system. If you cannot locate this valve, or don’t have a shut-off valve, you can borrow a water shut-off key from the city and turn the water off at the meter valve (normally at your property line). Call Utility Services at 425-257-8999 for more information on shut-off keys.
The city will also shut off your water for a fee. During normal business hours, 8 a.m. to 5 p.m., Monday through Friday, the charge is $70 if you live inside the city and $87.50 if you live outside the city. After normal business hours, the charge is $190 if you live inside the city and $237.50 if you live outside of the city.